Site Reliability Engineer (Senior/Lead) ID35136

AgileEngine, LLC.; Provence-Alpes-Côte d'Azur; À distance; EUR 70 000 - 90 000; Plein temps

Résumé du poste

A leading company in IT Services is seeking a Senior/Lead Site Reliability Engineer to lead a team across regions. This role involves driving production support, managing infrastructure automation, and ensuring compliance with security protocols. The ideal candidate will have extensive experience in SRE, DevOps, and cloud technologies, and will work in a dynamic environment with opportunities for professional growth.

Prestations

Professional growth through mentorship

Competitive compensation with benefits

Flexible working hours

Qualifications

• 6+ years of experience in SRE, DevOps, or infrastructure roles.
• Experience leading distributed engineering or support teams.
• Familiarity working in compliance-heavy environments (HIPAA, GDPR).

Responsabilités

• Lead and mentor a team of SREs across multiple regions.
• Drive production support practices and lead incident resolution.
• Oversee infrastructure as code and automation efforts using Terraform.

Connaissances

AWS

Terraform

GitLab

Kubernetes

Docker

Incident Management

Observability

Communication

Outils

New Relic

Wavefront

Description du poste

Site Reliability Engineer (Senior/Lead) ID35136

Full time | AgileEngine | Portugal

Posted On 04/24/2025

Job Information

City: Porto

State/Province: Porto

Postal Code: 4000-000

Industry: IT Services

Job Description

AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions.

If you enjoy a challenging environment working with top talent and are encouraged to learn and experiment daily, this is the place for you!

Responsibilities

• Lead and mentor a team of SREs across India, LATAM, and Europe.
• Drive production support practices and lead incident resolution efforts.
• Act as the technical point of contact for cross-regional alignment and team cohesion.
• Oversee infrastructure as code and automation efforts using Terraform.
• Design and improve CI/CD pipelines in GitLab to support efficient delivery.
• Manage containerized environments with Docker and Kubernetes.
• Own observability strategy using tools like New Relic, Wavefront, or similar.
• Coordinate VPN tunneling and SFTP setup in support of EHR integrations.
• Provide technical guidance on customer interactions for issue resolution (2–3/month).
• Support training and documentation on internal tools and EHR-related tasks.
• Ensure infrastructure complies with HIPAA, GDPR, and iRhythm security protocols.
• Collaborate with iRhythm’s DevOps, IT Security, and Engineering stakeholders.
• Contribute to the migration from legacy tools (e.g., Bamboo, Codefresh, Bitbucket) to GitLab.

Must Haves

• 6+ years of experience in SRE, DevOps, or infrastructure roles.
• Experience leading distributed engineering or support teams.
• Deep knowledge of AWS, Terraform, GitLab, Kubernetes, Docker.
• Experience with VPN tunnels, SFTP setup, and cloud-based networking.
• Strong incident management and observability experience.
• Excellent communication skills and ability to coordinate across time zones.
• Familiarity working in compliance-heavy environments (HIPAA, GDPR).
• Ability to train, mentor, and support junior team members.
• Experience in driving process improvement and automation.
• Work a Panama schedule with 8-hour daily shifts and participate in on-call duties 2–3 days per week, including every other weekend.

Nice to Haves

• Experience with Mirth and IRIS EHR systems.
• Familiarity with Bitbucket, Codefresh, and Ansible.
• Previous involvement in healthcare or medical device environments.
• Understanding of high-availability infrastructure patterns.

Benefits

• Professional growth through mentorship, TechTalks, and growth roadmaps.
• Competitive compensation with benefits for education, fitness, and team activities.
• Engagement in exciting projects with top-tier clients, including Fortune 500 companies.
• Flexible working hours and options for remote or in-office work.

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