Shift Manager

TN France; Val-d'Isère; Sur place; EUR 25 000 - 35 000; Plein temps

Résumé du poste

Ein etabliertes Unternehmen sucht einen engagierten Schichtleiter, der das Team unterstützt und für ein herausragendes Kundenerlebnis sorgt. In dieser spannenden Rolle sind Sie verantwortlich für die Überwachung des Geschäftsbetriebs, die Gewährleistung der Sauberkeit und die Einhaltung von Sicherheitsstandards. Sie werden die Möglichkeit haben, Talente zu entwickeln und ein positives Arbeitsumfeld zu fördern, während Sie gleichzeitig die Effizienz und Rentabilität des Standorts steigern. Wenn Sie eine Leidenschaft für Kundenservice und Teamarbeit haben, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• 2-3 Jahre Berufserfahrung in einer kundenorientierten Umgebung.
• 1+ Jahre Managementerfahrung bevorzugt.

Responsabilités

• Bereitstellung eines hervorragenden Kundenerlebnisses.
• Führung und Coaching des Teams während der Schicht.

Connaissances

Kommunikationsfähigkeiten

Initiative ergreifen

Teamarbeit

Kundenservice

Formation

High School Diploma oder GED

Description du poste

Description

Responsible for supporting the General Manager and Co-Manager in overseeing the profitability of one RaceTrac store during designated shifts. While leading the shift, you will deliver on RaceTrac’s mission of making lives simpler and more enjoyable through friendly service, food quality, cleanliness, talent development, and driving success.

Responsibilities:

1. Provide courteous, frictionless, and elevated experiences for guests.
2. Foster positive and professional relationships with co-workers and guests.
3. Communicate respectfully and maintain a consistent team-oriented attitude.
4. Efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases.
5. Address and resolve guest concerns promptly, involving regional team members as needed.
6. Adhere to all RaceTrac, federal, state, and local safety and food safety regulations.
7. Ensure all food offerings are available and the store is clean and fully stocked.
8. Maintain store presentation standards and represent the RaceTrac brand effectively.
9. Clean food preparation areas and equipment according to RaceTrac standards.
10. Demonstrate RaceTrac's Core Values: Honesty, Efficiency, Positive Attitude, Respect, and Teamwork.
11. Lead with a servant-leader mentality, prioritize tasks, go the extra mile for guests and team, listen actively, communicate respectfully, and proactively solve problems.
12. Coach, train, and assess direct reports, adhering to operational standards.
13. Provide feedback on employee performance and development to the General Manager.

Qualifications:

1. High School Diploma or GED in progress or completed.
2. 2-3 years of work experience preferred.
3. 1+ years of management experience preferred.
4. Experience in high-volume, guest-focused, transactional environments preferred.
5. Excellent written and verbal communication skills.
6. Ability to take initiative.
7. Ability to lift up to 50 pounds and stand, bend, and reach repeatedly with minimal breaks.
8. May need to obtain and maintain a food handler permit, depending on local regulations.
9. May need to obtain and maintain an alcohol server permit, depending on local regulations.

Additional Notes:

Note that if you are not a passport holder of the country where the vacancy is located, a work permit may be required. For more information, check our Blog.

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