ServiceNow Solution Sales

Kurmi Software Inc.; Boulogne-Billancourt; Hybride; EUR 70 000 - 120 000; Plein temps

Résumé du poste

Kurmi Software Inc. is seeking a ServiceNow Solution Sales Professional to drive growth within the ServiceNow ecosystem for Flow's provisioning automation tools.

You will identify, develop, and close opportunities, collaborating with Sales, CSM, Presales, partners and SI's. This solution-selling role blends new business hunting with consultative positioning of a technical product, and offers progression to an Account Executive with a dedicated territory.

Qualifications

• 3–7 years of experience in B2B software or SaaS sales.
• Experience selling into ServiceNow ecosystem is mandatory.
• Strong consultative selling and presentation skills.
• Willingness to travel across world.

Responsabilités

• Build and manage a strong pipeline of new business and expansion opportunities across regions.
• Develop the ServiceNow ecosystem through partners and system integrators.
• Run full sales cycle from prospecting to close with IT/ITSM stakeholders.
• Articulate Kurmi's value proposition translating capabilities into business outcomes.
• Collaborate with marketing, product, and sales teams to refine positioning.
• Represent Kurmi at ecosystem events to generate pipeline.
• Maintain CRM with accurate forecasting and pipeline health.
• Stay ahead of market trends in ServiceNow and AI agent capabilities.
• Progress to Account Executive in a dedicated territory.

Connaissances

ServiceNow ecosystem experience

B2B SaaS sales

Complex deals

AI knowledge

Fluent English

Description du poste

Flow, Kurmi’s flagship product, automates provisioning, service management, and large enterprise IT integration for unified communications (UC) and contact center (CC) systems. Our products allow IT departments to easily onboard users (employees), manage changes, and enforce governance - across Cisco, Microsoft Teams, Zoom, and Genesys technology.

Flow has a native integration application for connecting to ServiceNow ITSM, so collaboration administration can run inside the ITSM workflows already in place. In addition, Flow is accessible via MCP server and has been extensively integrated with natural language applications and other AI interfaces.

ServiceNow ITSM is used as a tool to manage all downstream IT services through integrations and workflows. When it comes to domain specific requirements and multi-system management such as those found in unified communications and elsewhere: a specialized set of context aware integration tools and business logic is required.

THE ROLE

As the ServiceNow Solution Sales Professional, you will own the growth of Kurmi's business within the ServiceNow ecosystem. You will identify, develop, and close opportunities for Flow's ServiceNow integration and other emerging provisioning automation tools., working in tandem with Kurmi Sales, CSM and Pre-Sales Teams, partners, and system integrators to build a co-sell pipeline, while also engaging enterprise IT and ITSM buyers directly. This is a solution-selling role that blends new business hunting, partner-led selling, and consultative, value-based positioning of a technical product.

KEY RESPONSIBILITIES

• Build and develop pipeline: Build and manage a strong pipeline of new business and expansion opportunities for Kurmi's ServiceNow-integrated and AI-agent solutions across all regions together with Account Executives for prospects and with CSM for existing customers.
• Develop the ServiceNow ecosystem : Build and nurture strong relationships with ServiceNow account executives, alliance and partner teams, and system integrators to generate qualified, co-sell opportunities and accelerate pipeline development. Collaborate with Account Executives and CSMs to support and expand opportunities with prospects and existing customers.
• Run the full sales cycle : from prospecting and discovery to solution demonstration, proposal, negotiation, and close in synchronization with the revenue team. Articulate Kurmi's value proposition to IT, ITSM, and UC/collaboration stakeholders, translating technical capabilities (provisioning automation, conversational AI agents, ITSM workflows) into business outcomes.
• Drive account strategies and sales execution : Act as a Champion and partnering with Account Executive, CSM, Presales, Marketing to craft account strategies and deliver tailored presentation.
• Contribute to market development : Partner / Collaborate with marketing and Product teams to share/deliver market feedback and insights from ServiceNow ecosystem helping refine Kurmi’s positioning, market messaging and value propositions
• Represent Kurmi in the ecosystem : especially at ServiceNow ecosystem events (including ServiceNow Knowledge) and regional field events to generate and progress pipeline.
• Maintain sales discipline and visibility: ensure accurate CRM management including opportunity tracking, forecasting and reporting and provide regular visibility on pipeline health and progress against targets.
• Stay ahead of market and technology trends: maintain a strong understanding of the ServiceNow platform roadmap, ITSM trends, and AI agent capabilities (e.g. ServiceNow AI Agent Studio, Moveworks) to identify new selling angles,/ Business
• This role is designed to progressively evolve into an Account Executive position with ownership of a dedicated territory, once the ServiceNow sales motion and best practices have been successfully established and implemented across the Revenue team.

WHAT WE'RE LOOKING FOR

• 3–7 years of experience in B2B software or SaaS sales, with a track record of meeting or exceeding quota in complex, multi-stakeholder deals.
• Experience selling into, alongside, or within the ServiceNow ecosystem (ISV, technology partner, or alliance-driven sales) is mandatory; familiarity with UC/collaboration (Microsoft Teams, Cisco, Zoom) or enterprise automation is a plus.
• Strong AI knowledge / appetite
• Existing relationships with ServiceNow account teams, partner/alliance managers, or system integrators. Comfort with partner-led and co-sell motions, alongside direct new-business prospecting.
• Strong consultative selling and presentation skills, with the ability to engage both technical (IT/ITSM/AI) and business stakeholders.
• Fluent English required; French and/or German are a plus given our EMEA and US footprint.
• Willingness to travel across the Wworld for customer meetings, partner events, and conferences.
• An entrepreneurial, self-driven mindset, comfortable operating in a fast-growing, scale-up environment.

WHAT WE OFFER

• The opportunity to sell a fast-growing solution at the intersection of UC automation, ITSM, and AI - with a strategic ServiceNow partnership as a core growth engine.
• A portfolio of marquee global enterprise customers and a genuine partner ecosystem to sell into.
• A collaborative, international team spanning United States, Europe, Middle East and Australia.
• Flexible, hybrid working with offices in Paris, Rennes, and New York.