ServiceNow Developer

83zero; Paris; Hybride; EUR 45 000 - 75 000; Plein temps

Résumé du poste

An innovative firm is seeking a highly skilled ServiceNow Developer to manage the ServiceNow Desk at its Paris office. This role offers the opportunity to work autonomously while collaborating with a US-based team. You will be responsible for developing and enhancing ServiceNow Catalog Requests, creating custom dashboards, and ensuring Service Level Agreements are met. The position requires fluency in both English and French, along with a proactive approach to problem-solving. If you're looking for a challenging role in a dynamic environment, this opportunity is perfect for you.

Qualifications

• Proven experience as a ServiceNow Developer with strong problem-solving skills.
• Ability to work independently and take initiative without constant guidance.

Responsabilités

• Develop and deploy ServiceNow Catalog Requests for various European Business Units.
• Create custom dashboards tailored to different user profiles.

Connaissances

ServiceNow Development

Problem-Solving

Catalog Creation

Fluent in English

Fluent in French

Description du poste

Location : Paris, France (Courbevoie area) - Hybrid (3 days in office, 2 days remote)

Contract Duration : 1 year

Language Requirements : Fluent in English and French

Role Overview : We are seeking a highly skilled ServiceNow Developer to take ownership of the ServiceNow Desk for our clients Paris office. This role requires a subject matter expert who can work autonomously, as direction will primarily come from the US team. The ideal candidate will be comfortable creating catalogues and acting as the go-to problem solver.

Key Responsibilities :

• Develop and deploy ServiceNow Catalog Requests for various European Business Units using the ServiceNow Employee Service Center Portal.
• Expand and enhance existing ServiceNow Catalog requests for France and Benelux sites.
• Create custom dashboards tailored to different user profiles (end users, contributors, managers).
• Track Service Level Agreements (SLAs) and conduct satisfaction surveys.
• Occasionally adjust working hours to accommodate system upgrades, with advance notice from the US team.

Requirements :

• Proven experience as a ServiceNow Developer.
• Ability to work independently and take initiative without needing constant guidance.
• Strong problem-solving skills and expertise in creating ServiceNow catalogues.
• Fluent in English and French.
• Availability to work from the Courbevoie office at least 3 days a week, with the flexibility to work remotely for the remaining days.

If you are a proactive and experienced ServiceNow Developer looking for a challenging role in a dynamic environment, we encourage you to apply.