ServiceNow Delivery Lead: Tech Lead & Team Coach

Fujitsu

Paris

Sur place

EUR 90 000 - 125 000

Plein temps

14 jours+
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Résumé du poste

Fujitsu in Paris is seeking a Technical Delivery Lead for ServiceNow to guide technical delivery, coordinate development activities and ensure implementation quality. This role combines hands-on work, team leadership, and close collaboration with customers.

You will translate business requirements into technical solutions, support sprint planning, reviews, and deployments, and act as the primary technical contact for stakeholders, delivering high-quality ServiceNow implementations.

Qualifications

  • 5+ years of ServiceNow experience.
  • Strong expertise in ITSM, Service Catalog, Flow Designer, Integrations, and CMDB.
  • Experience leading ServiceNow development teams.
  • Strong communication and stakeholder management skills.
  • French AND English business fluency

Responsabilités

  • Lead and coordinate ServiceNow development teams.
  • Review technical designs and code quality.
  • Translate business requirements into technical solutions.
  • Support workshops, estimations, and sprint planning.
  • Develop and configure ServiceNow solutions when required.
  • Manage technical issues, upgrades, and deployments.
  • Mentor developers and promote best practices.
  • Act as the main technical point of contact for project stakeholders.

Connaissances

ServiceNow
ITSM
Service Catalog
Flow Designer
Integrations
CMDB
Team Leadership
Stakeholder Management
Bilingual FR/EN

Formation

CSA
CAD
CIS ITSM
CSM
HRSD
FSM
ITIL Foundation

Description du poste

Fujitsu in Paris is seeking a Technical Delivery Lead for ServiceNow to guide technical delivery, coordinate development activities and ensure implementation quality. This role combines hands-on work, team leadership, and close collaboration with customers.

You will translate business requirements into technical solutions, support sprint planning, reviews, and deployments, and act as the primary technical contact for stakeholders, delivering high-quality ServiceNow implementations.

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