Service Engineer QCS

TN France; Chilly-Mazarin; Hybride; EUR 40 000 - 70 000; Plein temps

Résumé du poste

An established industry player is seeking a Service Engineer for Automation to join their team in France. This role involves conducting service calls to optimize and maintain automation systems in paper factories, ensuring high-quality production. The ideal candidate will have a background in electrical engineering or mechatronics, with experience in technical field service. You will be responsible for troubleshooting, installing software updates, and providing customer training. If you are detail-oriented, possess excellent communication skills, and are willing to travel throughout Europe, this is a fantastic opportunity to advance your career in a dynamic environment.

Qualifications

• Completed training in electrical engineering or mechatronics.
• Experience in mechanical engineering and control technology.

Responsabilités

• Conduct service calls for repair and maintenance of automation systems.
• Install software updates and perform data backups.
• Provide customer training and prepare service-call reports.

Connaissances

Electrical Engineering

Mechatronics

Control Technology

Technical Field Service

Communication Skills

Software Applications

English Proficiency

Formation

Technician Training

Industrial Supervisor Training

Description du poste

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The Voith Group is a global technology company. With its broad portfolio of systems, products, services, and digital applications, Voith sets standards in the markets of energy, paper, raw materials, and transport & automotive. Founded in 7, the company today has around , employees, sales of € 5.5 billion, and locations in over countries worldwide, making it one of the larger family-owned companies in Europe.

For our team at Voith Paper in France, we are looking for a:

Service Engineer for Automation - Region: Golbey / Grande Est / France

Home office / field service position

1. Conduct regular service calls to paper factories for repair, optimization, and maintenance of automation systems installed with customers.
2. Identify defects and rectify malfunctions in customer-specific problems.
3. Install software updates and perform data backups on the customer’s premises.
4. Optimize control systems in consultation with the customer to improve the quality of the final product.
5. Perform remote diagnostics and service via the Internet.
6. Support proactive sales of spare parts, upgrade solutions, service, and training courses.
7. Conduct customer training courses and prepare service-call reports and customer documentation.

Your profile

• Successful completion of training as a technician or industrial supervisor in electrical engineering / mechatronics.
• Experience in mechanical and plant engineering, along with basic knowledge of control and automation technology, and experience in technical field service.
• Good knowledge of general software applications.
• Proficiency in spoken and written English.
• Attention to detail, organized work habits, and self-organization.
• Dedication, good communication skills, independence, and a conscientious approach to work.
• Flexibility and willingness to travel throughout Europe, especially in France.