Service Engineer (Grenoble, FR)

LitePoint; Grenoble; Sur place; EUR 40 000 - 56 000; Plein temps

Résumé du poste

Teradyne's PTG Service in Suresnes, France is seeking a Service Engineer who will provide technical support to customers and field teams on-site or via phone/email, install new test systems and upgrades, and troubleshoot and repair at customer sites.

The role requires travel, fluency in English and French, and an associate degree in electronics/mechatronics with related experience. Driving license and self-driven problem-solving mindset are essential.

Qualifications

• Associate Degree or technical schooling in Electronics/Mechatronics.
• Diploma in Electronics/Mechatronics or equivalent education.
• 2 years of customer-support experience, ideally in ATE.
• MS OS and Office 365 knowledge.
• Solid, structured approach to problem solving.
• Self-driven to pursue technical knowledge for the job.
• Car driving license.
• Fluent in English and French.

Responsabilités

• Provide technical support to customers and field team either on-site or through phone or email.
• Install new test systems and upgrades, including options and software upgrades.
• Troubleshoot and repair systems at customer site.
• Provide remote assistance for troubleshooting and repair.
• Participate in cost reduction and productivity improvement programs.
• Assist peers on call services where necessary.

Connaissances

Problem solving

Self-driven

Driving license

English and French fluent

Formation

Associate Degree / Technical school in Electronics/Mechatronics

Diploma in Electronics/Mechatronics or equivalent

Outils

MS OS

Office 365

Description du poste

Our Purpose

TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Opportunity Overview

As a Service Engineer, PTG Service, Suresnes, France, we expect you to:

• Provide technical support to customers and field team either on-site or through phone or email


• Install new test systems and upgrades, including options and S/W upgrades


• Troubleshoot and repair systems at customer site


• Provide remote assistance for troubleshooting and repair


• Participate in cost reduction and productivity improvement programs


• Participate and provide assistance to peers on call services where necessary


• Due to customer site access requirements, eligibility to work at certain locations is restricted to French nationals.


• Must be able to travel frequently and on short notice.

All About You

We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.

• Associate Degree (AS)/Technical school in Electronics/Mechatronics


• Diploma in Electronics/Mechatronics or equivalent educational background


• 2 years working experience in a customer support environment, ideally in ATE


• MS OS + Office 365 knowledge


• Solid and structured approach to problem solving


• Self-driven in pursuing technical knowledge needed for the job


• Car driving license


• Fluent in English and French

We are only considering candidates local to position location and are unable to provide relocation for this position.

This position is not eligible for visa sponsorship.

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