Senior User Researcher — Shape Prevention Health UX

Alan; Paris; Hybrid; EUR 55,000 - 75,000; Full time

Job summary

Alan is seeking a User Researcher to ensure product decisions are grounded in what members actually need, feel, and experience. You will gather questions across the company, design the right research, and run interviews, diary studies, surveys, and usability sessions through the full product cycle, turning findings into actionable insights.

You'll collaborate with Product Managers, Designers, and Engineers, and work with analytics to tell a complete story while helping grow the research culture

Qualifications

• 4+ years of experience as a product/user researcher in a tech environment with strong hands-on expertise in qualitative methods: interviews, diary studies, think-aloud usability testing, and direct observation.
• Solid quantitative research skills: you're comfortable with survey design, sampling, cross-tabs, and core statistical concepts.
• Sharp critical thinking: you quickly identify what research is worth doing, scope it efficiently, and deliver insights that are focused and actionable.
• A strategic mindset: you know how to partner with product stakeholders, communicate the value of research, and tie your findings to concrete business impact.
• Compelling communication skills: you turn complex findings into clear narratives that resonate with any audience.
• Experience mentoring junior researchers or non-researchers, with the ability to give clear, actionable feedback that helps others grow.
• You're close to AI. Either you've built AI products, or you follow the space closely and have a clear view on where to leverage and how LLM systems behave in production.
• You care about healthcare. the company's mission has to genuinely matter to you. For us this is essential, not a nice-to-have.
• English fluency, written and spoken
• (As a plus) Fluency in French, Spanish, or another European language

Responsibilities

• Gather and prioritize the most important questions from across the company and design the right research to answer them.
• Run interviews, diary studies, surveys, and usability sessions throughout the full product cycle, not just at the end.
• Turn findings into insights that are clear, compelling, and genuinely useful to the teams who need them.
• Work hand in hand with Product Managers, Designers, and Engineers, and collaborate closely with analytics and data science teams to tell a complete story about our product.
• Help grow research culture across the company, sharing your craft and mentoring teammates along the way.
• If you love figuring out what people truly need and translating that into decisions that matter, this role is for you.

Skills

4+ years experience

Qualitative methods

Quantitative research

Critical thinking

Strategic mindset

Communication skills

Mentoring

AI familiarity

Healthcare passion

English fluency

Job description

Alan is seeking a User Researcher to ensure product decisions are grounded in what members actually need, feel, and experience. You will gather questions across the company, design the right research, and run interviews, diary studies, surveys, and usability sessions through the full product cycle, turning findings into actionable insights.

You'll collaborate with Product Managers, Designers, and Engineers, and work with analytics to tell a complete story while helping grow the research culture