Senior Teleoperations Lead

TSMG; Paris; Sur place; EUR 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Leadership role in robotics

Career growth opportunities

Collaborative environment

Résumé du poste

TSMG is looking for an experienced Senior Teleoperations Lead based in Paris, Nouvelle-Aquitaine. You will oversee robotics operations teams for AI training and deployment programs, ensuring quality and safety standards are met while serving as the main contact for all operational inquiries.

The ideal candidate has strong leadership abilities, background in robotics or technology-driven environments, and experience in team management. The position offers growth opportunities within a collaborative environment focused on next-generation robotics projects.

Qualifications

• Previous experience leading operational teams.
• Strong communication and organizational skills.
• Experience in robotics operations or teleoperations.

Responsabilités

• Lead and coordinate teleoperations teams across multiple shifts.
• Monitor operational KPIs and productivity metrics.
• Serve as the primary operational contact for stakeholders.

Connaissances

Strong communication skills

Organizational skills

Robotics operations experience

Teleoperations experience

Ability to work in fast-paced environments

Description du poste

About the Role

We are seeking an experienced Senior Teleoperations Lead to oversee robotics operations teams supporting AI training, robotic testing, and commercial deployment programs.

In this role, you will be responsible for coordinating teleoperators, ensuring operational excellence, maintaining quality and safety standards, and serving as the primary point of contact between field operations, engineering teams, and client stakeholders.

The ideal candidate combines strong operational leadership with a passion for emerging technologies and has experience managing teams in robotics, autonomous systems, technical operations, control room environments, fleet operations, or other mission-critical programs.

Key Responsibilities

Team Leadership

• Lead and coordinate teleoperations teams across multiple shifts
• Manage daily staffing and operational coverage
• Support onboarding, training, and mentoring of new operators
• Promote compliance with safety and operational procedures

Operations Management

• Monitor operational KPIs and productivity metrics
• Ensure delivery against quality and performance targets
• Coordinate robot deployment schedules and operational readiness
• Manage incident escalation and resolution processes

Stakeholder Coordination

• Serve as the primary operational contact for internal and external stakeholders
• Collaborate with engineering, product, and project management teams
• Prepare operational reports and performance summaries
• Support customer-facing robotics programs and deployments

Requirements

Essential

• Previous experience leading operational teams
• Strong communication and organizational skills
• Experience in robotics operations, teleoperations, autonomous systems, fleet management, control rooms, or technical operations
• Ability to work in fast-paced, technology-driven environments

Preferred

• Experience supporting robotics, AI, AV/ADAS, drone, or automation programs
• Experience managing distributed or shift-based teams
• Technical background in engineering, operations, or industrial environments

What We Offer

• Leadership role within a rapidly growing robotics sector
• Opportunity to help scale next-generation robotics deployments
• International projects and client exposure
• Career growth opportunities across robotics and AI operations
• Collaborative environment working alongside engineering and product teams