Senior Teleoperations Lead

TSMG Holding; Paris; On-site; EUR 60,000 - 80,000; Full time

Job summary

TSMG Holding is seeking an experienced Senior Teleoperations Lead in Paris to manage robotics operations teams supporting AI training and robotic testing. You will ensure operational excellence and quality standards while coordinating between field operations and engineering teams.

The ideal candidate should have strong operational leadership skills, a passion for emerging technologies, and experience in mission-critical systems.

Qualifications

• Strong operational leadership experience in robotics or mission-critical programs.
• Background in technical operations or control room environments.

Responsibilities

• Oversee robotics operations teams supporting AI training and robotic testing.
• Serve as the primary contact between field operations and engineering teams.
• Coordinate teleoperators and maintain quality and safety standards.

Job description

About the Role

We are seeking an experienced Senior Teleoperations Lead to oversee robotics operations teams supporting AI training, robotic testing, and commercial deployment programs.

In this role, you will be responsible for coordinating teleoperators, ensuring operational excellence, maintaining quality and safety standards, and serving as the primary point of contact between field operations, engineering teams, and client stakeholders.

The ideal candidate combines strong operational leadership with a passion for emerging technologies and has experience managing teams in robotics, autonomous systems, technical operations, control room environments, fleet operations, or other mission‑critical programs.

Key Responsibilities

Team Leadership

• Lead and coordinate teleoperations teams across multiple shifts
• Manage daily staffing and operational coverage