Senior Technician ICT Audio Visual support

NATO; Paris; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

NATO is seeking a Senior Technician for its Science & Technology Organization. The role involves setting up audiovisual equipment, providing user support, and maintaining ICT systems. Candidates must possess extensive knowledge of audiovisual systems, excellent communication skills, and experience in service management. This position offers a starting salary of €5,241/month along with various benefits, aimed at contributing to NATO's strategic goals.

Prestations

Leave

Insurance

Pension

Expatriation allowances

Qualifications

• At least 5 years of relevant experience in audiovisual support.
• Good knowledge of one NATO language and a fair knowledge of the other, mainly in English.

Responsabilités

• Set up and operate audiovisual equipment for events and meetings.
• Provide user training and support for audiovisual equipment.
• Support network design, planning, and maintenance.

Connaissances

Audiovisual systems

Service Management tools

Communication skills

Formation

Higher secondary education plus advanced vocational training in audiovisual technology

Outils

VTC systems

Network tools

Description du poste

Facing a volatile situation, NATO has adopted new procedures to be more agile, hence more responsive. The Project Linked NIC status has been created to allow quick recruitment to face challenges linked to NATO 2030. The offered position aims to support the significant increase in activities supported by the CSO.

Would you like to be part of our team to contribute to protecting NATO's values? Do you seek a meaningful environment with a rewarding benefits package? Consider applying for this position.

The interview of shortlisted candidates is provisionally scheduled for the first week of October 2025.

1. POST CONTEXT AND RESPONSIBILITIES

The NATO Science & Technology Organization (STO) helps position the Nations and NATO’s S&T investments as strategic enablers of knowledge and technical advantage for NATO and partner nations.

The STO Collaboration Support Office (CSO), as part of the STO, provides support to S&T activities conducted through various committees and working groups.

Under the authority of the Branch Head (CIS Support), the incumbent will set up sound and video equipment for meetings, serve as a first-line user support technician, and support classified and non-classified communication systems. The role requires autonomy in routine tasks and problem-solving.

2. FUNCTIONS INCLUDE:

• Setting up and operating audiovisual equipment for events and meetings.
• Identifying and resolving technical issues to ensure optimal performance.
• Providing user training and support for audiovisual equipment and VTC software.
• Developing SOPs and manuals to increase user autonomy.
• Researching and evaluating new conference products.
• Maintaining conference facilities and supporting classified systems.
• Supporting network design, planning, and maintenance.
• Providing end-user ICT support and managing incident lifecycle services.
• Managing inventory, spare parts, and COMSEC support.
• Performing additional duties as directed, including occasional travel and on-call support.

3. REPORTING LINES

The Senior Technician reports to the Branch Head (CIS Support).

4. QUALIFICATIONS

ESSENTIAL

• In-depth knowledge of audiovisual and conference systems.
• Experience operating audiovisual equipment and supporting events.
• Knowledge of Service Management tools.
• Good communication and diplomatic skills.

Education/Training: Higher secondary education plus advanced vocational training in audiovisual technology, with at least 5 years of relevant experience.

Language: Good knowledge of one NATO language and a fair knowledge of the other, mainly working in English.

DESIRABLE

• Familiarity with NATO Information Security policies.
• Experience with ICT support, certifications, and network tools.
• Knowledge of Wi-Fi, VTC systems, network cabling, and documentation skills.

Additional certifications and language skills are advantageous.

5. COMPETENCIES

Includes personal attributes like reliability, judgment, initiative, flexibility, and travel willingness; managerial responsibilities; professional contacts; and contribution to objectives.

6. SECURITY CLEARANCE LEVEL

The applicant must be eligible for NATO Cosmic Top Secret clearance.

7. WORKING ENVIRONMENT

Typically in an open office, with occasional noise exposure, long hours, and travel.

8. EMPLOYMENT TERMS AND CONDITIONS

Position at grade G10, with a starting salary of Euro 5,241/month, plus allowances. Benefits include leave, insurance, pension, and expatriation allowances. Contract duration is three years, contingent on security clearance and medical fitness.

9. APPLICATION PROCEDURE

Only nationals from NATO member countries can apply. Applications should include a resume, cover letter, and qualifications. Applications are submitted via the NATO recruitment portal or internal channels for NATO staff. Interviews are scheduled for October 2025.

NATO values diversity and encourages women to apply. Age limits are specified, with some flexibility for older candidates.