Senior Solution Engineer

Swan-958617c9; Paris; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Holidays 25 days

Meal vouchers

Transport package

Health insurance

Sports discounts

Well-being support

Hybrid remote

Offsite events

Diversity & inclusion

Job summary

Swan is seeking a Senior Solution Engineer to blend sales acumen with deep fintech product knowledge. You will work with Account Executives through the pre-sales cycle to translate business needs into credible banking solutions, coordinating with Product and Compliance for complex setups.

In this role you may initiate cross-team solution projects and help shape how Swan scopes, sells, and handovers complex implementations to delivery teams. The position is hybrid and enterprise-focused.

Responsibilities

• Partner with AEs from discovery to technical win, shaping the solution narrative.
• Design end-to-end solutions, mapping payment flows and APIs.
• Explore compliance-sensitive setups with Compliance to assess the framework.
• Maintain continuity from sales to delivery and hand over solutions.
• Share and reuse practical expertise with product, sales, and integration teams.
• Bring market evidence into product decisions to guide roadmap.

Job description

About

Swan is Europe’s embedded banking specialist. We empower software companies to embed banking features like accounts, cards, and payments directly into their products, under their own brand.Swan processes over €2.5 billion in monthly transactions for more than 150 companies - like Pennylane, Indy, Agicap, Libeo, and Lucca.

Founded in 2019, the company has received growth capital from leading investors such as Lakestar, Accel, Creandum, Bpifrance and Eight Roads. Swan is a principal member of Mastercard and a licensed financial institution, regulated by the French banking authority (ACPR).

Our mission

Banking belongs in business software

Many software companies already serve small businesses incredibly well: helping them send invoices, run payroll, manage inventory, and more. They’re on a mission to become the central hub for managing every aspect of business life.

But when it comes to financial workflows, there’s still a gap. Too many critical tasks like managing cash flow, tracking payments, or reconciling accounts happen outside the software, across spreadsheets, email threads, banking portals.

It’s a missed opportunity. Business software shouldn’t just record financial activity — it should run it.

To learn more about us: About Swan ; Career.

Job description

At Swan, we make embedded banking possible through technology. We’re looking for a Senior Solution Engineer who combines the ability to sell with strong fintech product knowledge and hands‑on technical judgment.

You will work alongside Account Executives throughout the pre‑sales journey, helping enterprise prospects turn ambitious business ideas into credible banking solutions. From the first discovery conversation to the technical win and delivery handover, you will connect what the prospect needs with what Swan can deliver and work with Product and Compliance to shape the right setup when requirements are more complex. Pre‑sales is the primary focus of the role. You may also initiate and coordinate selected cross‑team solution projects, with delivery responsibilities shared across the relevant teams.

Your mission

Help Swan win strategic enterprise business by designing and selling solutions that create clear value for partners, are technically feasible and fit the appropriate compliance framework. Build trust with business and technical decision‑makers, navigate complex requirements, and make sure the solution sold can be successfully handed over for implementation.

Main Tasks

• Partner with AEs from discovery to technical win: Understand the prospect’s business model, use case, challenges, objectives, decision process, success criteria and existing systems; shape the solution narrative, handle technical objections, and lead workshops, tailored demos or focused proofs of concept that demonstrate business value. Support technical qualification and enterprise due diligence.

• Design end‑to‑end solutions: Map payment flows, onboarding journeys, APIs and integration dependencies; explain architecture and trade‑offs; and document assumptions, limitations and phased implementation options.

• Explore compliance‑sensitive setups: Identify regulatory and operational questions early, gather the right facts, and work with Compliance to assess the relevant framework, responsibilities and controls. Translate validated guidance into a clear setup for the prospect.

• Scope custom solutions responsibly: Separate needs addressable through existing capabilities, configuration or integration design from genuine product gaps, operational changes and questions requiring Compliance validation.

• Maintain continuity from sales to delivery: Hand over agreed solutions and commitments for partner implementation. For occasional custom projects, lead assessment and kick‑off, clarify scope and owners, and track dependencies through delivery.

• Share and reuse practical expertise: Develop solution templates, demo scripts, FAQs and use‑case guidance; deliver targeted enablement sessions; and help AEs and integration colleagues understand technical positioning, trade‑offs and next steps.

• Bring market evidence into product decisions: Build expertise in priority segments and turn prospect feedback into clear, commercially grounded input for Product.

Curious about your future team?

You will join Swan’s Go‑to‑Market department, working at the intersection of Sales and Partner Delivery, alongside Account Executives and the people who support successful partner integrations. Your closest collaborators will include Product and Compliance, bringing their expertise into enterprise solution design at the right moment. The role combines hands‑on work with prospects and the opportunity to improve how Swan scopes, sells and hands over complex solutions. You will report to the Head of Partner Delivery.

Preferred experience

You’re a great match if:

• Have helped win complex enterprise deals in a customer‑facing technical role, connecting product capabilities to business value.

• Bring experience in fintech, payments, embedded banking or a related financial‑services environment, and are comfortable with APIs and integration design.

• Can lead discovery with business and technical stakeholders, explain trade‑offs clearly, and communicate confidently in English.

• Know how to surface compliance or operational questions early, involve the right experts, and avoid overpromising.

• Can coordinate work across teams, clarify responsibilities and follow through—while taking ownership and using sound judgment.

• Our ideal teammate: Empathetic. Skilled. Frank. We love to challenge each other, and we leave our egos at the door.

Swan is committed to providing a caring work environment for all employees, regardless of age, sex, disability, sexual orientation, race, religion, or belief.

When it comes to recruitment, we’re interested in your work experience, skills, and overall personality. Because diversity makes the workplace stronger and is necessary for Swan’s success, we are intensifying efforts to incorporate concrete actions to help us improve in this area.

About Swan

Perks of being a Swanee:

• Holidays : 25 days + RTT

• Meal Vouchers: We provide a meal voucher card to cover your meals on work days.

• Transport:Monthly mobility package for employees. In accordance with the company agreement for sustainable mobilities, you can now use your mobility package to pay for alternative commuting modes.

• Health insurance (mutuelle): Alan. This is Swan's health and welfare insurance.

• Sports: Thanks to our partnership with Classpass, you can enjoy advantageous discounts on subscriptions. They offer a wide range of sports activities as well as wellness activities.

• Well-being support:access to Moka Care for mental health and wellness.

• Hybrid remote policy: We offer the possibility of working from home for 2 days per week.

• Offsite: Once a year we gather to reconnect, deep‑dive into big topics, and relax.

• This isn’t a perk, it should be the rule, but diversity and inclusion are important at Swan. We’re working hard to get better every day.

Our values:

Swan’s core values guide our actions daily. Individually, they may seem obvious, but together, they form a unique culture.

Simplicity: Leonardo Da Vinci said: “simplicity is the ultimate sophistication.” If something's convoluted or confusing, we work extra hard to break it down - Making complex things simple is what we do.

Long Term: We always play the long game, whether it's to support our partners in their growth journey, or make tangible commitments to climate action.

Excellence: We are a team of experts who consistently go all out to create pixel‑perfect banking services and exceed our partners' expectations - whatever it takes.

Be Human:We believe in the power of kindness and the importance of acting with integrity. But embracing our humanity extends beyond interpersonal interactions, it means caring about greater issues that affect our planet.

You can find out more about our culture.

Recruitment process

• A 30‑min call with our Talent Acquisition Manager, to get to know you, understand your career expectations and answer your questions

• A 1H interview with your futur manager, Hadrien, Head of Partner Delivery

• A case study to prepare at home and restitute + peer interview

• Last round with Nicolas Saison, our Chief Product Officer