Application Owner

Swan; Paris; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Holidays 25 days + RTT

Meal vouchers

Transport mobility package

Health insurance (mutuelle)

ClassPass discounts

Moka Care for wellbeing

Hybrid remote work (2 days/wk)

Annual offsite

Diversity & inclusion efforts

Job summary

Swan, Europe’s embedded banking specialist, is seeking an Application Owner to own one or more complex internal applications, ensuring they evolve with user needs and Swan’s strategic goals.

You will drive end-to-end ownership, enhance tooling, and manage cross-functional projects with internal teams and external partners, in a hybrid Paris-based role. Join a team focused on scalable, reliable software within a regulated fintech environment.

Qualifications

• Own operational tools, workflow platforms, automation tools, and business-critical apps.
• Led cross-functional projects with operational users and technical/external stakeholders.
• Translate user needs into clear requirements, configurations, or implementation plans.
• Use data and operational metrics to evaluate problems, prioritise work, and measure impact.
• Comfortable working with external providers on feature requests, service issues, pricing, renewals, or contracts.
• Experience in fintech, banking, payments, or a similarly regulated environment is a plus.

Responsibilities

• Own applications end to end: manage configuration, access, integrations, documentation, costs, providers, and performance.
• Improve tooling and workflows: optimise usage, identify improvements, evaluate options, and lead migrations.
• Lead cross-functional projects: manage priorities, dependencies, risks, timelines, deliverables, and stakeholder communication.
• Drive operational improvements: balance quality, scalability, speed, cost, and risk.
• Use data to guide decisions: define KPIs, analyse performance, and set priorities based on evidence.
• Manage stakeholders and change: align internal teams and secure adoption across Operations.

Skills

Operational tools

Cross-functional projects

Requirements translation

Data-driven decisions

External providers

Regulated fintech env

Empathetic team player

Job description

About

Swan is Europe’s embedded banking specialist. We empower software companies to embed banking features like accounts, cards, and payments directly into their products, under their own brand. Swan processes over €2.5 billion in monthly transactions for more than 150 companies - like Pennylane, Indy, Agicap, Libeo, and Lucca.

Founded in 2019, the company has received growth capital from leading investors such as Lakestar, Accel, Creandum, Bpifrance and Eight Roads. Swan is a principal member of Mastercard and a licensed financial institution, regulated by the French banking authority (ACPR).

Our mission

Banking belongs in business software Many software companies already serve small businesses incredibly well: helping them send invoices, run payroll, manage inventory, and more. They’re on a mission to become the central hub for managing every aspect of business life.

But when it comes to financial workflows, there’s still a gap. Too many critical tasks like managing cash flow, tracking payments, or reconciling accounts happen outside the software, across spreadsheets, email threads, banking portals.

It’s a missed opportunity. Business software shouldn’t just record financial activity — it should run it.

Job Description

As an Application Owner, you will own one or more complex applications used by internal users. You will act as the internal expert for your applications, understand how they support operational workflows, and ensure that they evolve in line with user needs and Swan’s strategic objectives.

Your mission

Your primary mission is to own applications end to end, from discovery through implementation, ongoing improvement, and vendor management. You will combine strong execution, analytical decision-making, stakeholder management, and application expertise to make your internal users more efficient, scalable, and reliable.

Main tasks

• Own applications end to end: manage configuration, access, integrations, documentation, costs, providers, and operational performance.
• Improve tooling and workflows: optimise application usage, identify improvements, evaluate alternatives, and lead implementation or migration decisions.
• Lead cross-functional projects: manage priorities, dependencies, risks, timelines, deliverables, and stakeholder communication from planning through execution.
• Drive operational improvements: improve processes and execution while balancing quality, scalability, speed, cost, and risk.
• Use data to guide decisions: define relevant KPIs, analyse performance, measure impact, and recommend priorities based on evidence.
• Manage stakeholders and change: align internal teams, manage high-stakes relationships, communicate clearly, and secure adoption across Operations.

Preferred Experience

• You Have owned or administered operational tools, workflow platforms, automation tools, case-management systems, or other business-critical applications.
• You have led cross-functional projects involving operational users and technical or external stakeholders.
• You can translate user needs and operational problems into clear requirements, configurations, process improvements, or implementation plans.
• You use data and operational metrics to evaluate problems, prioritise work, and measure the impact of improvements.
• You are comfortable working with external providers on feature requests, service issues, QBRs, pricing, renewals, or contracts.
• You are comfortable working in a regulated, technical, or operationally complex environment. Experience in fintech, banking, payments, or a similar environment is a plus.
• Our ideal teammate: Empathetic. Skilled. Frank. We love to challenge each other, and we leave our egos at the door.

Swan is committed to providing a caring work environment for all employees, regardless of age, sex, disability, sexual orientation, race, religion, or belief.

When it comes to recruitment, we’re interested in your work experience, skills, and overall personality. Because diversity makes the workplace stronger and is necessary for Swan’s success, we are intensifying efforts to incorporate concrete actions to help us improve in this area.

Perks of being a Swanee

• Holidays : 25 days + RTT
• Meal Vouchers: We provide a meal voucher card to cover your meals on work days.
• Transport: Monthly mobility package for employees. In accordance with the company agreement for sustainable mobilities, you can now use your mobility package to pay for alternative commuting modes.
• Health insurance (mutuelle): Alan. This is Swan's health and welfare insurance.
• Sports: Thanks to our partnership with Classpass, you can enjoy advantageous discounts on subscriptions. They offer a wide range of sports activities as well as wellness activities.
• Well-being support: access to Moka Care for mental health and wellness.
• Hybrid remote policy: We offer the possibility of working from home for 2 days per week.
• Offsite: Once a year we gather to reconnect, deep-dive into big topics, and relax.
• This isn’t a perk, it should be the rule, but diversity and inclusion are important at Swan. We’re working hard to get better every day.

Our values

Simplicity: Leonardo Da Vinci said: “simplicity is the ultimate sophistication.” If something's convoluted or confusing, we work extra hard to break it down - Making complex things simple is what we do.

Long Term: We always play the long game, whether it's to support our partners in their growth journey, or make tangible commitments to climate action.

Excellence: We are a team of experts who consistently go all out to create pixel-perfect banking services and exceed our partners’ expectations - whatever it takes.

Be Human: We believe in the power of kindness and the importance of acting with integrity. But embracing our humanity extends beyond interpersonal interactions, it means caring about greater issues that affect our planet.

You can find out more about our culture.

Recruitment process

• A 30-min call with our Talent Acquisition Manager, to get to know you, understand your career expectations and answer your questions
• Hiring Manager interview & case study : Corentin, Product automation manager (90 min, including 30min preparation)
• Peer Interview : Amir, Senior Process & Solutions Analyst and Krystin, Customer Support Team Manager (45 min)
• Last interview (N+2) : Rose, VP Product (60 min)

To evaluate core skills

• 3 reference checks conducted by Talent Acquisition team