Senior Software Engineer - Sales Customer Care team

Back Market; Paris; Sur place; EUR 60 000 - 90 000; Plein temps

Résumé du poste

Back Market is a global marketplace for refurbished devices on a mission to make tech reliable, affordable, and better for the planet. The Sales Customer Care squad focuses on delivering a seamless post-sales experience, empowering agents with the right tools, and collaborating with Business and Operations to identify improvements.

We are looking for versatile engineers who own their work across the stack, thrive in an agile build it and run it environment, and contribute to scalable, clean

Qualifications

• Experience building and maintaining scalable backend services.
• Ability to work in an agile environment with close collaboration.

Responsabilités

• You will be working in an agile build it and run it environment where engineering teams build, launch, monitor and support the product that they own.
• You understand how to deliver seamless user experiences at scale.
• You will craft clean, consistent and well-organised code, and be a good team player supporting colleagues and a learning environment.

Connaissances

Ownership

Agile

Team player

Outils

Python

FastAPI

SQLAlchemy

Celery

Golang

Django

VueJS

Typescript

Nuxt

PostgreSQL

Redis

Kafka

RabbitMQ

Description du poste

Hi, we're Back Market.

We're here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new.

Our mission is simple: to do more with what we already have.

Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, with every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet - and consumers - a break.

Are you ready to join us?

About The Team

The Sales Customer Care squad's mission is to provide a seamless post-sales experience to our Customers and empower our Agents with the right tools to deliver timely and qualitative support. To achieve this, we closely collaborate with our Business and Operations partners to identify new opportunities to improve Customer and Agent experiences, and with other Care squads to deliver on them.

What You Will Do In This Role

We're looking for versatile engineers who show strong ownership and are motivated to take on new challenges across the technical stack while helping us move our technology forward. You will be working in an agile \"build it and run it\" environment where engineering teams build, launch, monitor and support the product that they own. Driven by the desire to craft outstanding products, you understand how to deliver seamless user experiences at scale. We are looking for passion in creating systems by producing clean, consistent and well-organised code. As well as a good team player supporting colleagues and creating a learning and sharing environment!

English must be a no-brainer as you will join an international team dispatched in different locations around the world (US/FR/ES/JP).

Our technical environment

Backend stack: Python - FastAPI , SQLAlchemy, Celery, Golang, Django (being phased out)

Frontend stack: VueJS, Typescript, Nuxt, Revolve (our design system)

Data: PostgreSQL, Redis, Kafka, Rabbit