Senior Service Reliability Engineer

Amadeus IT Group, S.A.; Nice; Hybride; EUR 50 000 - 90 000; Plein temps

Résumé du poste

An established industry player is seeking a Senior Service Reliability Engineer to join their dynamic team in Nice. You will play a crucial role in managing and improving applications within the Offer domain, ensuring high service levels and operational excellence. This role involves collaborating with global teams, leading incident management, and driving automation across processes. With a focus on continuous improvement, you will have the opportunity to work in a diverse and inclusive environment, contributing to innovative solutions in a complex, critical setting. Join this forward-thinking company and elevate your career in a supportive atmosphere with ample professional development opportunities.

Prestations

Flexible teleworking

Home office setup allowance

6 weeks holiday

Pension

Healthcare

International professional development opportunities

Diverse and inclusive workplace

Office amenities: coffee hubs, quiet zones

Sports facilities

Concierge services

Qualifications

• Experience as Systems Administrator, Software Engineer, or DevOps in large environments.
• Strong knowledge of Python and Bash scripting.

Responsabilités

• Manage application operations for Amadeus Core Services end-to-end.
• Drive automation and manage change and release processes.

Connaissances

Python

Bash scripting

Ansible

Release management

Troubleshooting

Performance tuning

Communication

Collaboration

Formation

Bachelor's degree in Computer Science or related field

Outils

Git

OpenShift

Description du poste

Senior Service Reliability Engineer page is loaded

Senior Service Reliability Engineer

Apply locations Nice time type Full time posted on Posted Yesterday time left to apply End Date: May 21, 2025 (18 days left to apply) job requisition id R27629

Job Title

Senior Service Reliability Engineer

Business Context

The Offer SRE team is responsible for deploying, running, and maintaining all applications within the Offer domain. This includes a variety of applications such as availability processing, airline inventory, schedule and disruption handling, revenue management, and others. Our role is to operate these applications end-to-end, from deployment to incident response, and to provide consultancy for the product DevOps teams.

Your Main Responsibilities

As a Service Reliability Engineer, you will work as part of an experienced global team to industrialize and manage our Amadeus services within agreed Service Level Agreements, while designing and implementing improvements to workflows and tooling.

Common accountabilities:

• Have working experience and advanced technical/functional knowledge in your discipline. Understand how your area contributes to the business. Support and mentor colleagues with less experience.
• Influence decisions related to your activity, anticipate dependencies and consequences, contribute to transversal projects, and propose process improvements.
• Work independently within your team’s scope, with guidance on complex situations.

Specific accountabilities:

• Manage application operations for Amadeus Core Services end-to-end.
• Manage the full application stack (OS, Databases, Data Stores, Application, Links, vNW, and support functions) according to service levels.
• Service Automation.
• Change and Release Management: Manage and execute change, release, and test processes, and drive automation.

Problem & Incident Management

- Use your functional and technical knowledge to lead activities and perform at a high level.

- Contribute to a healthy, collaborative environment by leading by example.

About the ideal candidate

• Experience as Systems Administrator, Software Engineer, DevOps, or networking in a large environment.
• Knowledge of Python, Bash scripting; Ansible is a plus.
• Knowledge of release management tools like Git & OpenShift.
• Strong communication, collaboration, troubleshooting, and performance tuning skills.
• Excellent verbal and written English skills.

What we can offer you

• Competitive remuneration, bonuses, and benefits.
• Flexible teleworking (1-3 days/week), home office setup allowance.
• 6 weeks holiday, pension, healthcare.
• Experience in a complex, critical environment among leading tech companies.
• International professional development opportunities with diverse training options.
• Diverse and inclusive workplace.
• Office amenities: coffee hubs, quiet zones, flexible desks, restaurants, sports facilities, and concierge services.

How do we hire?

• Online application: Submit your application for review.
• Phone Interview: Casual conversation and Q&A.
• Online Testing: Role-dependent assessments.
• Interviews: Meet talent team and team members.
• Offer: Receive a job proposal and onboarding.
• Join our global team and develop your career.

100% of recruits started by applying. Take a chance!

Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, ancestry, national origin, age, genetic info, military/veteran status, sexual orientation, gender identity, marital status, disability, or other protected status.

We strive to make https://jobs.amadeus.com/ accessible. For accessibility assistance or accommodation requests, contact [e-mail]. This contact is for accommodation requests only and not for application status inquiries.

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