Senior SEO Success Manager

Botify; Paris; Hybride; EUR 45 000 - 80 000; Plein temps

Résumé du poste

An innovative enterprise software company is seeking a strategic SEO Success Manager to enhance customer onboarding and maximize the value of their platform. This role involves guiding clients in implementing effective SEO strategies, troubleshooting technical issues, and ensuring project success. The ideal candidate will have extensive experience in technical SEO, exceptional analytical skills, and a passion for delivering outstanding customer experiences. Join a vibrant team that values empowerment and continuous learning in a dynamic work environment, and contribute to the success of leading brands worldwide.

Prestations

Brand new offices in central Paris

Hybrid remote policy

Attractive remuneration package

Fun office culture

Lunch vouchers

50% transportation reimbursement

Fitness classes

Generous CSE advantages

Qualifications

• 5+ years of SEO experience with a focus on technical aspects.
• Strong understanding of search engines and their impact on traffic.

Responsabilités

• Onboard and train clients on SEO strategies using the Botify platform.
• Act as the primary contact for technical inquiries and support.

Connaissances

Technical SEO

Analytical Skills

Problem-Solving

Interpersonal Skills

Project Management

HTML

CSS

JavaScript

Outils

Botify Platform

Description du poste

We're eager to add talent to our growing team, across departments and around the globe. Scout our open roles for your next opportunity.

Botify is a global, enterprise software company focused on enabling the most ambitious brands to leverage organic search as a high-impact, performance marketing channel.

Powered by AI and a proprietary unified data model, Botify’s platform ensures web and mobile sites are optimized for search - increasing the number of pages seen, indexed and ranked by search engines - the foundation of being found by consumers in today’s dynamic digital environment.

As the leader in organic search innovation, Botify is trusted by more than 500 of the world’s most visible brands, including TUI, L'Oréal, Doctolib, Seloger, Carrefour, Adevinta, FNAC Darty, and Kering, all of whom have succeeded in leveraging organic search for exponential, long-term results and revenue growth.

Industry research shows that women and those in traditionally underrepresented groups generally don't apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes for this role but don't check 100% of the boxes - that's okay - we encourage you to apply anyway and highlight what you can bring to the table!

Botify thrives on the success of our customers. We are looking for a strategic, results-driven SEO Success Manager to engage and enable Botify’s customers to deploy and fully utilize the Botify Platform to achieve their business outcomes. As a SEO Success Manager, you will contribute to the ultimate success of the Botify customers’ onboarding experience, taking responsibility for the post-sales lifecycle of your portfolio from onboarding to project execution. Through your partnership, customers will derive maximum value from their investments using Botify’s insights and recommendations, leading to project success, retention, and renewal. This role requires a deep understanding of Technical SEO for enterprise e-commerce websites, exceptional problem-solving skills, and a passion for delivering outstanding customer experiences.

Role Overview

Your responsibilities:

• Client Onboarding and Training: Work closely with clients to understand their specific SEO strategy and build a success plan that meets their needs and objectives leveraging the Botify platform.
• Platform Configuration: Meet individual client needs by configuring crawl and render settings, creating custom reports, and co-develop business logic to meet client specifications.
• Platform Support: Act as the primary point of contact for clients' technical inquiries and issues. Troubleshoot and resolve technical problems, working closely with our technical support team when necessary.
• Best Practices: Provide strategic guidance to clients on how to maximize the value of the Botify products with consideration to technical SEO best practices.
• Documentation: Maintain comprehensive documentation of client configurations, customizations, and project details. Create user guides and training materials as needed.
• Ad Hoc Customer Support: Shared responsibility across the Global Services team to address all Support Level 1 requests (email, slack, tickets) through triage up to resolution.
• Continuous Learning: Stay up-to-date with the latest trends in SEO and search engine technology. Share knowledge with the team to enhance our collective expertise.
• Voice of Customer: Provide feedback to our Product Team with feature requests and product enhancements.

Minimum Requirements:

• 5+ years of experience as an in-house SEO for a medium to large website or at an agency, covering all aspects of SEO from high-level strategy down to technical SEO.
• You possess a strong understanding of search engines' crawling behavior and impact on traffic and revenue.
• Intermediate understanding of HTML, CSS, and JS.
• You have some background in project management, preferably as an SEO Program Manager or SEO Project Manager; would be a plus.
• You possess exceptional analytical, statistical, and problem-solving skills.
• You have strong interpersonal skills; you can work with both technical and business staff.
• You are comfortable with technical concepts and adept at learning new technology applications.

Hiring Process

• 30min Phone Screen with the Talent Acquisition Manager.
• Technical Exercise to do at home.
• 1h Technical Interview.
• 1h Mock Presentation - Case study.

What we offer:

To keep our employees happy and motivated, we are always assessing the benefits / perks we offer to ensure we are competitive. Here are some we’d like to highlight:

• Location: brand new offices in the center of Paris (12 rue d’Amsterdam, straight out of Gare Saint-Lazare).
• Hybrid remote policy.
• Attractive Remuneration Package with BSPCE (for Permanent full-time role - CDI).
• Fun office culture & regular outings such as Team Off-Sites, Annual Kick-Off, Quarterly Team Lunch, Thirsty Thursdays etc.
• Lunch vouchers, 50% of transportation reimbursement, fitness classes, generous CSE advantages etc.
• Start date: as soon as possible.

In addition to the skills and experience we are looking for, our ideal candidate would embody our core values: Empower Customers. Unleash Potential. Learn Fast. Progress Faster. Go the Extra Mile. It’s Never Crowded. Work Hard. Stay Humble. Be Bold. Be You.

Botify is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.