Senior Sales Executive

Planet Paymet; Paris; Hybrid; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Planet seeks an experienced new business sales professional to build relationships with decision makers in Retail, Hospitality and F&B segments, especially merchants with international reach. You will drive new customers to our Gateway, Acquiring, DCC, Tax Free solutions and collaborate with Sales leadership and cross-functional teams.

Key duties include opportunity segmentation, pipeline development, and delivering on aggressive revenue targets while ensuring customer satisfaction and smooth

Qualifications

• Experience in new business B22B sales, preferably in retail, hospitality or F&B merchant acquiring.
• Proven ability to sell to operations/IT/finance stakeholders and understand sector dynamics.
• Familiarity with CRM systems and creating sales pipelines and development plans.

Responsibilities

• Lead opportunity review and segmentation for Retail, Hospitality and F&B sectors.
• Build an annual Sales Development plan and nurture a strong pipeline.
• Achieve monthly, quarterly and annual new business targets.
• Maximize revenue opportunities and ensure profitability.
• Maintain CRM with accurate, timely information and handoffs to Account Managers.

Skills

New business sales

Relationship building

Pipeline management

French market knowledge

Tools

Salesforce

PowerPoint

Excel

Outlook

Job description

About Us

Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide. In recent years, we have experienced significant growth, expanding our services and global presence. With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions. Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers.

Role Overview

This is a 100% new business sales role with primary focus on building strong relationships with decision makers in Retail, Hospitality and F&B segments, in particular merchants with strong international footfall. The goal is to secure new customers to our core suite of products and services (Gateway, Acquiring, DCC, Tax Free). The asset will work closely with the Sales Director, Key and Global Account Managers, Sales Support, Marketing, Product, Operations, Legal, GTM and wider teams to sell our solutions to these new customers and secure a high customer satisfaction.

What you will do

• Lead the review and segmentation of opportunities in the Retail, Hospitality and F&B Sectors and the building of commercial business cases to support investments.
• Build an annual Sales Development plan.
• Develop and nurture a pipeline of business opportunities.
• Achieve and exceed monthly, quarterly and annual new business sales targets.
• Maximize revenue opportunities and ensure business is profitable.
• Manage the customer relationship until they are handled to an Account Manager.
• React to customer / partners queries in a professional and timely manner.
• Work with supporting departments to resolve to a satisfactory standard.
• Accurately complete sales documentation which supports the sale of services that include quotations, proposals and tenders.
• Lead on the creation and delivery of new business presentations with customers.
• Make sure that the CRM system is kept updated with actions, customer and opportunity information in line with the KPI's set by the manager.
• Provide information to manager and other internal departments in an accurate and timely manner.
• Work and contribute within the broader sales team, creating and promoting ideas to assist colleagues in the achievement of set objectives.
• Work professionally, effectively and constructively to promote the company.
• Carry out any additional duties which would be deemed by the manager and company to be in the best interest of the company and its customers.

Who you are

• Must have proven experience in new business B2B sales, preferably within retail, hospitality, F&B merchant acquiring or related service Industry.
• Must have previous sales experience to selling to operations/information technology/finance stakeholders and an understanding of retail, hospitality and F&B technology.
• Proven knowledge of current sales techniques and strong working knowledge of developing a sales pipeline and sales development plan.
• Proven track record in managing and the delivery of new business targets.
• A knowledge of the French retail, hospitality and F&B industry or IT solutions within these sectors would be an advantage.
• Knowledge of Card Acquiring, DCC, payment solutions, Tax Free, EPOS systems, e-commerce related dynamics, would be an advantage.
• Knowledge of the card schemes pricing models and experience of negotiating merchant acquiring agreements within the market.
• Knowledge of card scheme rules as they affect the sale of merchant acquiring services.
• Proven interpersonal and networking skills ideally in a similar sales environment.
• Proven communication and team working skills.
• Proven organizational, planning and sales preparation skills.
• Working knowledge of CRM systems (Salesforce or similar).
• High proficiency in using tools (inc. PowerPoint, Excel, Word, Outlook) and other Corporate IT systems.
• Language level: French native plus English professional.
• Experience in a complex international matrix organization.
• Self-management: Must display evidence of resilience, drive, self-control and personal presentation.
• Interpersonal Skills: Must display integrity, reliability and strong interpersonal skills.
• Teamwork: Must be able to work with a dynamic sales team.
• Time Management: Must have proven time management skills and the ability to deliver to tight deadlines.
• Change management: Must enjoy working in a fast growing and changing Company.
• Flexibility is essential.
• Project Management: able to coordinate resources and departments, ensuring effective communications, clarity and alignment.

Why Planet

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need. Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce.

At Planet, we embrace a hybrid work model, with three days a week in the office. Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.

Company Background

Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners. Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first. With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.