Senior Product Manager

Dragon Rouge; Paris; Sur place; EUR 100 000 - 125 000; Plein temps

Résumé du poste

Une entreprise innovante recherche un Directeur de Compte Senior pour gérer des relations clés et développer de nouvelles affaires. Dans un environnement dynamique, vous superviserez des projets tout en assurant la satisfaction client. Avec plus de 10 ans d'expérience dans l'agence de communication, vous apporterez une expertise dans les secteurs du luxe et de la beauté. Ce rôle vous permettra de travailler en étroite collaboration avec la direction pour façonner des stratégies de marque et mener des équipes vers le succès. Si vous êtes passionné par le développement commercial et la gestion de projets, cette opportunité est faite pour vous.

Qualifications

• 10+ ans d'expérience dans une agence de communication ou de branding.
• Expertise dans les secteurs du luxe, de la beauté et du style de vie.

Responsabilités

• Gérer les relations clients et assurer la livraison des projets dans les délais.
• Identifier de nouvelles opportunités commerciales pour élargir le portefeuille clients.

Connaissances

Gestion de la relation client

Développement commercial

Leadership

Compétences en communication

Négociation

Pensée stratégique

Formation

Diplôme en communication ou marketing

Description du poste

Malherbe Paris, a leader in retail brand strategy for over 20 years, established its communication division a few years ago. We support clients such as Guerlain, Minuty, Parfums de Marly, Mandarin Oriental, TBM, and Ralph Lauren in crafting holistic brand experiences across brand platforms, branding, advertising, social media, and events.

As Senior Account Director, you will play a key role in driving new business growth while managing and strengthening relationships with major clients. Working closely with the Managing Director in Paris, you will be part of a collaborative, people-centered team in a fast-paced and dynamic environment.

Type of contrat: CDD or freelance

This is a temporary maternity leave replacement for a duration of 5 to 6 months.

Role Requirements

Account Management

1. Oversee day-to-day client relations, ensuring projects are delivered on time, on budget, and to the highest quality.
2. Manage budgets, timelines, and resources efficiently to ensure profitability on each project.
3. Lead project briefings, creative development, and production follow-up.
4. Build long-term relationships with key clients, driving loyalty and business growth through excellent service.

Reporting & Operations

1. Provide regular updates to the Managing Director on project status, sales performance, and client satisfaction.
2. Manage a team of 3 project managers, supporting the successful execution and financial profitability of the projects they oversee, fostering their professional development, and ensuring their overall well-being at work.
3. Oversee internal team coordination to ensure smooth execution of all client deliverables.

Strategic Consulting

1. Advise clients on branding strategies with deep insights into luxury, beauty, and lifestyle markets.
2. Collaborate with creative teams to develop strategic recommendations that align with clients’ goals.
3. Monitor industry trends and client challenges to proactively propose innovative solutions.

New Business Development

1. Actively identify and pursue new business opportunities to expand the agency’s client portfolio.
2. Lead pitch efforts and presentations, showcasing the agency’s capabilities and value proposition.
3. Drive the development of compelling proposals tailored to prospective clients’ needs and industry trends.
4. Foster cross-business unit synergies within the agency to unlock new revenue streams.

Qualities & Characteristics

1. 10+ years of experience in a communications/branding agency, with a strong background in client management and business development.
2. Expertise in luxury, beauty, and lifestyle industries.
3. Proven ability to manage major accounts and develop new business.
4. Excellent leadership, communication, and negotiation skills.
5. Strong strategic thinking, with the ability to translate client needs into creative and production solutions.