Senior Operations Specialist

Bolt; France; Hybride; EUR 50 000 - 70 000; Plein temps

Résumé du poste

A fast-growing transportation startup is seeking a Senior Operations Specialist in France to manage the branded car program. This role involves building strategies, analyzing performance, and collaborating with various teams. Applicants should have 4-5 years of experience in operations, must be fluent in French and English, and demonstrate strong problem-solving skills. This is a full-time position that offers hybrid working options.

Prestations

Flexible working arrangements

Wellness perks

Stock option package

Qualifications

• 4-5 years of experience in an analytical or operations role.
• Experience in startups or strategic consulting.
• Hands-on and proactive approach to problem-solving.

Responsabilités

• Support the development of strategies for the branded car program.
• Build and manage the end-to-end P&L of the program.
• Monitor KPIs relevant to the program's performance.

Connaissances

Fluent French

Fluent English

Analytical skills

Problem-solving

Team leadership

Detail-oriented

Organizational skills

Outils

Looker

SQL

Description du poste

We are looking for a Senior Operations Specialist to join the operations team responsible for exploring, launching and scaling new initiatives that will have a strong impact on urban mobility and the way millions of people are moving in cities. As a Senior Operations Specialist you will have a direct and tangible impact on local operations that you can see in real-time. If you’re ready to take full ownership of your work, disrupt the marketplace, and shape movement patterns in the urban landscape - here’s your chance! This is a full-time permanent employment opportunity.

Note: Only apply if French is your native language.

About Us

Bolt is one of the fastest growing startups in the world with over 50M happy customers in +40 countries, from Europe to Africa. We’re building the future of transport – one platform that connects you with cars, motorcycles, scooter sharing, and anything else you need to move around in your city. Fast, convenient and affordable for everyone, as transport should be

About The Role

You will be responsible for building; scaling and monitoring one of the largest operational programs at Bolt, our branded car program, identified as a strong lever to increase drivers engagement on the platform. You will be responsible for the success of the project by building up and setting up smooth processes, and monitoring the performance of this program.

You will be collaborating closely with both the France Local Operation team and the Bolt Central Operation Team, to lead the program to success and leverage driver performances on the Bolt platform.

Your daily adventures will include:

• Support the development of effective strategies to strengthen branded car’s program value proposition.
• Build and own end-to-end P&L of the program.
• Analytics and performance - you will be responsible for setting up and monitoring relevant KPIs to track the performance of the different offers and performance of drivers benefiting from said offers.
• Problem solving - Lead the execution of initiatives, identify and address challenges early, using data.
• Operational execution - Ensure strong & optimized processes are built.
• Collaborate with HQ teams such as Central Operations, Product, Legal, Campaigns, and Marketing to retain, engage, and grow the program.
  
  
  

About you:

• You have 4-5 years of experience in an analytical or operations position in Startups, Strategy Consulting or other relevant organisations.
• You must be fluent in French and English, a great collaborator, and you can easily network with people of various backgrounds.
• You have a first experience leading teams.
• Pro active & problem solving mindset: you have the ability to handle unexpected situations and quickly implement solutions.
• You must be fluent in French and English, with strong written and verbal communication skills.
• Detail-oriented with strong organizational skills and the ability to manage multiple priorities.
• Hands-on: you are not afraid to roll up your sleeves and act fast to implement initiatives.
• Comfortable in a fast-paced, ambiguous environment and eager to learn.
  
  
  

You’ll get extra credit for:

• Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company
• Experience in product launches or running a business
• Looker / SQL Skills a big plus
  
  
  

Why you’ll love it here:

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 500+ cities across 45 countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode.
• Take care of your physical and mental health with our wellness perks.
• Some perks may differ depending on your location.