Senior Manager, Delivery Professional Services Western Region

Adobe; Paris; Sur place; EUR 80 000 - 120 000; Plein temps

Résumé du poste

A leading software company is seeking a dynamic leader for their consulting team in Paris. The role involves managing a high-performing team of professionals and optimizing performance. Ideal candidates have experience in software services, strong decision-making skills, and fluency in English and another South European language. This position offers the opportunity to collaborate with various stakeholders and drive project success.

Qualifications

• Proven record in managing high-performing teams.
• Familiarity with Digital Marketing and Adobe Suite.
• Strong ability to build collaborative relationships.

Responsabilités

• Lead a high-performing team of various specialists.
• Drive performance and team morale.
• Ensure alignment with business objectives.

Connaissances

Team management

Consulting

Digital marketing knowledge

Problem-solving

Relationship building

Outils

Adobe Suite

Description du poste

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

Adobe Consulting’s Western region is seeking a dynamic and experienced leader to drive the success of a multidisciplinary team of Enterprise Architects, Digital Strategists, Technical & Data Architects, and Business Consultants across Western countries.

As part of the Western Consulting Leadership team, you will shape and execute strategy, optimize performance, foster cross-functional collaboration, and ensure customer success. You will play a key role in driving delivery excellence and thought leadership in partnership with the Architecture Data & Activation (ADA) and Digital Impact Group (DIG) organizations. This role involves close collaboration with internal stakeholders across sales, marketing, and consulting, as well as direct engagement with customers.

What You’ll Do

• Lead a high-performing team of Enterprise Architects, Technical Architects, Digital Strategists, and Business Consultants
• Provide direct management for all designated resources, ensuring alignment with team objectives while fostering a positive morale and culture. Inspire and motivate the team to consistently deliver outstanding and successful project deliveries.
• Own team performance and achievement of targets (individual and regional)
• Navigate a matrix environment, balancing regional and global business unit priorities
• Collaborate with Line of Business (LoB) leaders to drive delivery excellence, innovation, and enablement across Architecture, Strategy, and Business Consulting domains
• Partner with internal sales teams (, Services Sales, Digital Strategy Group) to support service sales
• Engage directly with key customers to drive success, resolve escalations, and maximize satisfaction
• Work with project managers to optimize the delivery and impact across the Western region
• Align with resource management to ensure optimal team staffing for customer projects
• Ensure your team contributes meaningfully to Professional Services objectives

Requirements

• Proven records in managing and coaching high-performing professional services teams in a consulting or software vendor environment
• Familiarity with Digital Marketing field would be highly appreciated (ideally with an understanding of the Adobe Suite : AEP, RTCDP, Target, Customer Journey Analytics...)
• Proven records of reaching professional services delivery objectives
• Strong ability to build collaborative relationships across global and cross-functional teams (EMEA, US, APAC)
• Self-motivated, responsive, and proactive approach to work
• Creative problem-solver with strong decision-making skills
• Effective in handling complex challenges and escalations
• English fluency and any other South European language ( French, Spanish or Italian ) is required

Position is based in major Western cities, such as Paris, Amsterdam, Madrid, Barcelona