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Une entreprise de logistique mondiale, leader dans son secteur, recherche un Senior Lead - Operations pour encadrer une équipe d'expertise en export. Le candidat idéal supervisera et évaluera les performances de l'équipe tout en garantissant la conformité et l'optimisation des processus. Un diplôme de niveau Bac et une solide expérience dans le domaine des opérations de fret sont requis, ainsi qu'une bonne maîtrise de l'anglais et des compétences en résolution de problèmes.
Operational activities - Freight Administration
Senior Lead - Operations M/F
The candidates must be able to work on shift schedule. (shift-work 8 normal working hours per day and 5 days per weeks) including Saturday, Sunday.
• Supervise the development and growth of the export team.
• Oversee export department functions and recommend process improvements.
• Implementing and allocating resources to meet the productivity and utilization.
• Drive and lead regular team meetings.
• Support and provide internal cross training / knowledge sharing for team members.
• Manages and resolve countries' escalated issues in an efficient and timely manner.
• Regular call with customers to develop and maintain relationship.
• Ensure compliance and regulatory expectations are met within the service delivery scope.
• Monitor and evaluate team performance.
• Other duties as assigned.
• Bachelor / Master 's degree in related field or equivalent work experience required.
• Minimum 5-8 Years experience in sea / air export operations.
• Minimum 3-year experience in supervisor level, in which must have been in integrated operations experiences.
• An experience in international freight forwarding industry is a must.
• Good Command in English.
• Experience in Cargo Wise would be advantage.
• Ability to communicate, lead the team and solve problems.
• Ability to work independently and as part of a team.
• Able to work under pressure.
• Be able to work in shifts and flexible hours.
100
BACHELOR'S DEGREE
Confirmed (5 to 10 years of experience)