Senior Information Business Product Manager - Gdpi

INTERPOL is the world's largest international police organization with 196 Member Countries. Created in 1923, it facilitates cross-border police cooperation and supports and assists all organizations, authorities, and services whose mission is to prevent or combat international crime.

INTERPOL strives to achieve a diverse and inclusive workforce and welcomes applications from individuals with diverse backgrounds, experiences, and perspectives. To achieve our diversity goals, we encourage applications from women and nationals of under/unrepresented member countries who are passionate about our mission. INTERPOL's recruitment process is merit-based; hence, all hiring decisions are made considering the applicants' qualifications and the needs of the Organization.

Job Title: Senior Information and Business Product Manager

Location: Lyon, France

Type of contract: Fixed-term Contract

Duration (in months): 36 months

Grade: 4

Number of posts: 1

Level of Security screening: Basic

Conditions applying for all candidates

Only professional experience for which candidates can provide official proof of employment will be considered. Candidates could be requested to provide copies of such official documents prior to interviews/tests.

• Subsequent extension to this post will be subject to the terms of the Organization's Staff Manual, satisfactory performance, and availability of funds.
• This position is financed by a third-party external to the Organization with funding provided by the donor. Although there is a commitment from the donor, the appointment may be terminated prior to the indicated official end date of the project should the external funding for this position no longer be available. This position also carries in principle no expectation of renewal. Any potential subsequent extension will be subject to the terms of the Organization's Staff Manual, satisfactory performance, and availability of funds.

Tests/interviews in connection to this selection procedure will take place approximately 4 weeks after the deadline for applications. Applicants are kindly requested to plan their availability during this period accordingly in case they are shortlisted.

Selected candidates will be expected to report for duty approximately two to three months after receiving an offer of employment at the latest.

This selection exercise may be used to generate a reserve list of suitable candidates that may be used to address the Organization's similar staffing needs in the future.

SUMMARY OF THE ASSIGNED DUTIES

The Global Digital Police Identity (GDPI) includes defining changes, testing, and implementation.

INTERPOL seeks to establish digital identity management for police officers worldwide. These certified identities will allow INTERPOL and our member countries to design new transnational services available for police officers on the ground primarily through mobile applications. The Global Digital Police Identity will be based on ITrust, which is a decentralized and autonomous identity management tool as a foundation. The Global Digital Police Identity will enable law enforcement officers to connect to an INTERPOL Ready service catalog composed of services offered by INTERPOL Information System, National law enforcement services, and shared with worldwide law enforcement Third-party services (GAFA BTX) supplied for law enforcement.

Under the supervision of the Assistant Director and the Coordinator Information Management, the incumbent will oversee the business management of the life cycle of some databases and database-related applications. This includes defining guidelines and strategies for their continuous improvement and reviewing business impact analysis assessments related to new strategic or operational projects and change requests.

PRINCIPAL DUTIES AND ACTIVITIES

DUTY 1

• Supervise day-to-day management of the databases and related applications, defining strategies, roadmaps, and requirements for requests for assistance from member countries and/or internal users in consultation with the Coordinator Information Management.
• Supervise the implementation of the planning established by the Coordinator Information Management and the delivery of requested outcomes, including in relation to outreach activities required for the business products' promotion and expansion of their usage.
• Supervise the business product management of police data applications, ensuring their coherence with INTERPOL's processes and rules, developing new business product ideas and processes to track product use and impact on end users.
• Externally support Programme Managers or Project Managers in the ad hoc implementation of projects with data management needs according to workplans previously agreed with the Coordinator Information Management and in line with INTERPOL's processes and rules.
• Web Services: Supervise the business liaison between the respective departments in IS Directorate and member countries wishing to implement business products (such as ILink, Wisdm, and/or web services for data management (insertion, deletion, update) or to retrieve information from the databases (FIND and other web service-based consultation tools), intervening in the discussions held by other staff members of the Unit when appropriate.
• Business products: Contribute to guidelines for the management and update of the reference tables which contain all values used in various policing capabilities (Ilink forms, eASF, Graphical User Interface, and SLTD or SMV databases, etc.).
• Contribute to guidelines for the supervision by Information and Business Product Managers or equivalent of the procedures for the use of the police databases (direct or indirect access, interconnection, uploading, or downloading).
• Define guidelines for the regular checks performed by the Information and Business Product Managers or equivalent on the access authorizations or restrictions related to the databases and applications managed by the Unit; and assess the results, providing recommendations to the Coordinator Information Management on potential issues identified.

DUTY 2

• Under the direction of the Coordinator Information Management, define guidelines for the management, including improvements of the functional and quality aspects of the databases and the related applications in cooperation with the IS Directorate.
• Supervise the assessment by the Information and Business Product Managers or equivalent of users' needs at the National Central Bureaus (NCBs) and at the INTERPOL General Secretariat, reviewing proposals of suitable capabilities to ensure better management of the information in INTERPOL's Information System (IIS).
• Change management: define guidelines for the change management of the databases and police data applications, overseeing the liaison with other Departments/Units regarding potential changes in the databases and related applications in the INTERPOL Information System.

DUTY 3

• Supervision of trainings and/or presentations: be a certified INTERPOL instructor and supervise the delivery of dedicated business product and/or databases training to either INTERPOL General Secretariat or NCBs staff when required, developing and implementing internal train-the-trainer courses.
• May be required to take part in international conferences related to his/her areas of expertise or provide guidelines for other staff members' participation in them.

DUTY 4

• Other tasks:
• Advise and assist hierarchy in drafting memoranda and correspondence related to Sub Directorate and Directorate matters, providing guidelines for the contributions from other staff members of the Unit on this regard;
• Supervise the creation or revision of documents and user guides in relation to applications in his/her domains of expertise;
• As subject matter senior expert, participate upon request in working groups or meetings dealing with Sub-Directorate and Directorate related matters and/or provide guidelines for the participation of other staff members on them;
• Perform any other duties as required by his/her superiors, and in the case of core staff, will be regularly required to replace the Coordinator Information Management in his/her absence.

QUALIFICATIONS, COMPETENCIES, AND SKILLS

Education and qualification required:

• Three to four years education at a University or other specialized higher education establishment in information systems, database management, or related field.

Experience required:

• At least five years experience in database/information systems management or a related or relevant field.
• Experience working in or with law enforcement or international police organizations would be an additional asset.
• Experience in working with computers, including database or applications creation, development, or management; knowledge of oral presentations software, business intelligence, and word processing software.
• Experience in working in small teams, supervising the implementation of projects, cross-supervising people, and the use of related resources in the context of projects would be an additional asset.
• Previous experience with INTERPOL databases and capabilities would be an additional asset.

Languages:

• Fluency in English is required. Proficiency in a second official working language of the Organization (Arabic, French, or Spanish) may be required in the framework of specific needs of the unit or ad hoc project.
• Knowledge of other languages would be an additional asset.
• Strong communication skills both in written and oral form (public speaking and delivery of presentations).

Abilities required:

• Personal and professional maturity;
• Ability to maintain objectivity and apply logical reasoning;
• Ability to work in teams as well as individually with minimum supervision;
• Ability to work under pressure;
• Good social skills, particularly in a multicultural environment;
• Initiative, creativity (creative thinking), and curiosity;
• Ability to develop and maintain professional networks;
• Ability to synthesize & analyze;
• Problem-solving aptitude;
• Ability to understand the interactions between diverse tasks and propose/supervise the implementation of new solutions;
• Ability to assess different alternatives of solution and elaborate technically feasible and business-oriented proposals to management;
• Ability to interact with IT units or teams to ensure a proper level of coordination between the technical and business aspects on the management, creation, development, or improvement of information and business products;
• Knowledge of the Organization's Constitution and its other rules and regulations, in particular the Rules on the Processing of Data (RPD), would be an additional asset.

Required Experience:

Senior IC

Key Skills:

Computer Science, Business Continuity Planning, CNC, CRM, Computer Engineering