HR Training and Talent Programs
- Develop and implement HR training and talents programs, procedures, and guidelines to align the workforce with the bank’s goals.
- Work with the Head of Humans Resources and IBG HR to analyze organizational needs and design optimal models to support business outcomes, including staffing, recruitment, job classifications, and succession planning.
- Lead efforts to align IBG HR strategies with the Head of HR with the bank’s long-term goals, ensuring regulatory compliance and operational efficiency.
- Ensure the bank's objectives are consistently met and upheld in all HR-related activities of training and development.
- Regularly update job descriptions and succession plans in coordination with department heads.
Payroll & HR Administration
- Oversee the payroll process using the approved ADP system, ensuring all new hires are properly enrolled and payroll is processed accurately and on time.
- Handle the annual performance appraisal process and coordinate job descriptions in collaboration with department heads on time with no exception.
Human Resources and Talent Management
- Oversee HR operations including recruitment, onboarding, training, and performance appraisals, while ensuring staff productivity and addressing HR-related challenges.
- Implement and manage appraisal systems.
- Lead HR and training projects, identifying priorities, coordinating resources, and adapting strategies as needed.
- Provide regular HR reports to management, analyzing relevant data for decision-making.
- Ensure adherence to organizational values through effective communication of HR guidelines.
- Monitor workplace security and control access.
- Conduct career planning discussions.
- Implement career progression and succession plans to ensure continuous staff development.
Training and Development
- Design the Annual Training Program (ATP) for the whole NBKF team in line with the budget in place and get Head of HR & GM approval.
- Collaborate with management and department heads to develop and implement training strategies aligned with business needs and in line with the approved ATP.
- Plan and evaluate training programs to boost employee performance and foster team growth, and provide results to GM and Head of HR.
- Conduct training needs analysis in line with the Annual Training Program to align with business goals and individual/team requirements.
- Monitor training needs identified during performance evaluations and address them appropriately.
- Coordinate with external providers for CPD compliance and ensure regulatory standards are met.
- Continuously assess and improve the effectiveness of training programs and provide feedback to management.
- Maximize participation in Group sponsored training programs/initiatives.
Recruitment
- Design and execute effective recruitment strategies to attract top talent, aligning with the bank's goals and objectives while complying with French Labor Law.
- Oversee the recruitment process, from job posting, onboarding, and ensuring a smooth candidate experience.
- Lead the screening and interviewing processes.
- Forecast staffing needs and develop workforce plans in collaboration with Department Heads.
- Enhance the bank's employer brand to attract and retain top talent.
- Maintain a record of candidates under process (pipeline), new recruits, and recruitment activity log.
Performance Management
- Establish clear, measurable performance standards and ensure they are communicated effectively across the organization.
- Lead the implementation of regular performance standards and ensure they are communicated effectively across the organization.
- Collaborate with managers to create and monitor IDPs (individual development plans) aimed at improving performance and supporting career growth.
- Facilitate the performance review process including training managers on conducting evaluations and providing constructive feedback.
- Regularly review and improve performance management processes to ensure they remain effective and aligned with business needs.
- Promote a culture of ongoing feedback and open communication to help employees understand their performance and areas of growth.
- Coordinate with Group functions to ensure alignment on the performance appraisal process, obtaining necessary approvals and sign-offs.
Employee Relations
- Serve as a trusted advisor to employees and management on employee relations issues.
- Act as a focal point and conduct investigations when employee complaints or concerns are brought forth.
- Address employee grievances and resolve conflicts in a fair and timely manner.
- Monitor employee engagement and satisfaction levels, implementing initiatives to enhance workplace culture.
- Manage risks inherent to the part of training and development by conducting regular Level 1 controls and following up on the Risk & Control Self-Assessment (RCSA) in relation to the Head of HR.
- Implement internal controls and ensure risks are identified, assessed, and mitigated in compliance with internal policies and regulatory requirements for the part of training & development.
- Promote a culture of risk awareness and accountability as early as possible with department managers or employees.
- Ensure full confidentiality of HR-related information.
Other
- Perform any other tasks within the scope of the job, as instructed by the Head of HR or General Manager.