Senior Field Application Engineer

Quectel; Lille; Sur place; EUR 35 000 - 50 000; Plein temps

Résumé du poste

Une entreprise reconnue dans le domaine des technologies sans fil recherche un support technique pour ses modules 5G et IoT. Le candidat retenu fournira une assistance technique, des formations et des retours d'expérience clients, tout en développant des outils et des applications pour faciliter l'intégration de ses produits. Une expertise en C/C++ et une connaissance des technologies cellulaires sont nécessaires.

Qualifications

• Expérience en conception de logiciels embarqués et IoT.
• Compétences en modules cellulaires et wireless.
• Connaissance des technologies 5G, LTE et LPWA.

Responsabilités

• Fournir un support technique pour les modules sans fil de Quectel.
• Former les clients aux modules Quectel et outils de développement.
• Développer des applications de démonstration pour l'intégration des modules.

Connaissances

Support technique

Expérience IoT

Développement C/C++

Firmware

Description du poste

1. Provide technical support for Quectel's entire product portfolios, including 5G, LTE / LTE-A, UMTS / HSPA, GSM / GPRS and GNSS wireless technologies.

2. Provide Pre-Sales and Post-Sales technical support and customer trainings on Quectel wireless modules and development tools.

3. Provide quick responses to customer technical enquiries, being prepared to travel for on-site support.

4. Be able to give product presentations and conduct product and tool training for customers on-site.

5. Provide tangible feedback and feasible Quectel solutions to customers, according to their applications.

6. Develop demo applications to help customers evaluate and integrate Quectel modules in an easier and more effective way.

7. Prepare weekly technical reports indicating the support activities and open issues’ progress.

Job requirments :

1.Experience in embedded software design (hardware design experience is good to have). 2.Experience in IoT applications and protocols such as MQTT, CoAP etc.

3.Experience working with cellular modules and wireless modules like WIFI / BT. (hands-on experience)

4.Familiar with USB driver, AT commands, SMS, Voice, TCP / IP processing etc.

5.Experience in developing applications and firmware in C / C++ on Linux and RTOS embedded systems

6.Familiar with 5G, LTE, LPWA technologies. Have experience in usage of diagnostics tools like QXDM