Senior Engagement Manager, Professional Services

Lamacompta; Courbevoie; Sur place; EUR 70 000 - 100 000; Plein temps

Résumé du poste

Une entreprise de cloud computing recherche un(e) Sr. Engagement Manager à Courbevoie. Le candidat idéal doit avoir une solide expérience en gestion de projets IT dans un environnement d'entreprise, avec un diplôme pertinent. Le rôle implique la direction de projets de transformation cloud tout en assurant la satisfaction des clients. Une maîtrise du français et de l'anglais est requise, ainsi que des compétences en gestion d'équipe et en communication.

Prestations

Mentorat et développement de carrière

Équilibre travail-vie

Culture d'inclusion

Qualifications

• Minimum 7 ans d'expérience dans la livraison de projets IT.
• Connaissance des méthodologies de gestion de projet, y compris Agile.
• Bilingue français et anglais.

Responsabilités

• Diriger des équipes sur des projets cloud importants.
• Collaborer avec les clients pour comprendre leurs objectifs.
• Gérer les coûts, délais et portée des projets.

Connaissances

Gestion de projet

Communication

Leadership

Pensée stratégique

Formation

Diplôme en Informatique, Ingénierie ou domaine connexe

Description du poste

Description

Would you like a career that gives you opportunities to help customers and partners use cloud computing web services to do big new things faster, at lower cost? Do you want to be part of history and transform businesses through cloud computing adoption? Do you like to work on-site in a variety of business environments, leading teams through high impact projects that use the newest cloud infrastructure and platform technologies? Would you like a career path that enables you to progress with the rapid adoption of cloud computing?

AWS Engagement Managers seek to understand our customers’ needs, their missions, how success is defined, and ensure that we are exceeding expectations in developing and delivering solutions.

As a Sr. Engagement Manager, you will collaborate across roles to understand a customer’s mission objectives and define project goals. You will lead peers, small teams, or groups of teams made up of AWS members, customer Stakeholders/SMEs, and potentially other third party to create and execute a plan to achieve project goals by understanding AWS technologies, best practices, as well as the client environment. You will identify and mitigate limitations to execution.

You will guide customers through their cloud journey to transform their business. You will leverage AWS mechanisms to help customers envision strategic goals and requirements. You will use agile delivery methodology to lead project teams consisting of business and technical resources while managing scope, schedule, and cost. You will use your management and leadership capabilities to successfully execute project plans, remain sensitive to customer needs, resolve issues, escalate when appropriate. You will work to exceed customer expectations by enabling stakeholders capabilities and increasing cloud adoption.

In This Role

• You will be passionate about working at AWS and live our credo of “Work hard. Have fun. Make history.” In this role, you will love what you do and instinctively know how to make work fun. You will be willing to take on any challenge and make a significant impact for your customer.
• You will deliver mission objectives by managing a matrixed team across multi-stream, agile, technical engagements for customers. Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes capturing and validating requirements, developing and managing project governance plans, project schedules, team goals, defining success criteria and project milestones, and budgets.
• You will ensure goal alignment across stakeholder groups which may include customers, internal teams, and partners. Create and deliver communication tailored to the audience, ranging from executive level project updates to detailed sprint plans and financial reports.
• You will apply judgement and tact to challenge, recommend, and redirect teams as well as manage client expectations during the engagement.
• You are a strategic thinker who can demonstrate understanding of requirements, foresee risks, make decisions guided by policies, procedures and a business plan with limited guidance.
• You have business and financial acumen to manage the scope, timeline, and budget of each individual project.
• You are a strategic business partner to help customers achieve their mission outcomes and help to drive innovation throughout the engagement life cycle through iterative feedback mechanisms.
• You are a partner for the AWS Account, Support, and Service teams to convey customer and partner feedback and lessons learned to improve AWS products and service offerings.
• You are a French and English Speaker
  
  

AWS Global Services

AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.

About The Team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

• Bachelor’s degree, or equivalent experience, in Computer Science, Engineering, Mathematics or a related field.
• 7+ years experience leading the delivery of IT projects in a global enterprise environment.
• 5+ years of experience implementing project management best practices and effective yet pragmatic way across large, complex projects following documented methodologies such as Agile or Iterative development.
  
  

Preferred Qualifications

• Understanding of cloud technology principles and services including infrastructure, business applications, data management, security, application platforms and consumer facing technology.
• Experience with software development life cycle (SDLC).
• Has at least one active project management certification (e.g., APM, CSM, CPO, PMI-PMP, PMI-ACP, PRINCE2)
• AWS Experience and Certifications.
• Must be able to represent AWS within the customer’s environment and drive discussions with senior personnel regarding trade-offs, best practices, project management, and risk mitigation.
• Understands the value proposition of the public cloud and has delivered cloud engagements (IaaS, PaaS, Saas)
• Has presented to C-level executives (CIO, CTO, CISO, etc.) as well as to technical subject matter experts.
• Able to balance multiple internal and external stakeholders, and work with these teams to apply strategic thinking to execute.
• Shareable experience managing one or more projects with a combination of 10+ resources, 6+ months, or $250k+ in contract value.
• Demonstrated ability to develop relationships with all levels of stakeholders.
• Outstanding written and verbal communication skills with team members and audiences of all levels. Plans and oversees the preparation and dissemination of project communications.
• Excellent presenter and communicator in both oral and written form in one-to-one and one-to-many forums.
• Understands technology principles and services including infrastructure, business applications, data management, security, application platforms, and consumer facing technology.
• Proven success working with teams and executive leadership in a complex enterprise environment as a project manager or program manager.
• Demonstrated ability to understand the operating styles of others as well as team/client relationships, team dynamics, and adjusts behavior accordingly to succeed. Recognizes environmental or cultural nuances and adapts.
  
  

Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - AWS EMEA SARL (France Branch)

Job ID: A2807019