Senior Client Consultant

Confluence Technologies; Paris; Hybride; EUR 60 000 - 80 000; Plein temps

Résumé du poste

A leading global technology solutions provider in Paris is seeking a Senior Client Success Consultant to manage high-impact client relationships and optimize performance. The ideal candidate will have a strong actuarial background and excel in client-facing situations. This role offers a dynamic work environment and opportunities for growth, including generous benefit packages related to time off and career development. Candidates from various client management backgrounds are encouraged to apply.

Prestations

Generous Time Off packages including additional half days with public holidays

Global Career Development opportunities

Social Events

Referral Bonus scheme - Up to $3,000 per successful referral

Qualifications

• Experience in client-facing roles, such as Client Consultant or Relationship Manager.
• Ability to manage multiple client accounts with professionalism.
• Comfortable working autonomously and presenting insights clearly.

Responsabilités

• Lead high-impact client relationships.
• Optimize performance and client satisfaction.
• Ensure effective onboarding and training for new clients.

Connaissances

Strong actuarial background

Client-facing skills

Problem-solving

Communication

Description du poste

Paris, France- Hybrid

Why Confluence?

Confluence is a global company with a diverse footprint that provides exposure to different markets and cultures. The organization highlights the contribution of hundreds of employees who drive its growth.

Overview

Department: Client Experience
Employment Type: Permanent - Full Time
Location: Paris, France
Workplace type: Hybrid
Reporting To: Alexandra Cislak

More about the role & team

The Client Success team is responsible for overall satisfaction and proactive retention of clients through knowledge of their core business and products. It builds long-term client relationships to become a trusted advisor, ensures effective onboarding and training for new clients, maintains a deep understanding of Confluence solutions, and educates clients on relevant features for their business needs. It also represents the voice of the client (issues, feedback, escalation) and provides internal input on product enhancements to better serve customers.

As a Senior Client Success Consultant, you will lead high-impact client relationships and strategic initiatives. You’ll own KPIs, identify growth opportunities, and partner with internal teams to optimize performance and client satisfaction.

What skills and experience do I need to succeed?

We are looking for a highly motivated and independent professional with a strong actuarial background to join our team in Paris. This role requires someone who thrives in client-facing situations, can manage relationships with confidence, and enjoys solving complex problems. Communication is key, as you’ll present insights clearly and collaborate effectively with clients and internal teams.

The ideal candidate is comfortable working autonomously and can handle multiple client accounts with professionalism and care.

We offer a dynamic and supportive work environment, opportunities for growth, and a chance to make a real impact through your expertise. If you’re ready to take ownership of your work and build lasting client relationships, we’d love to hear from you.

You may have previously worked as a “Client Consultant,” “Client Specialist,” or “Relationship Manager.”

What do we offer?

Confluence offers generous benefit packages for team members. This includes:

• Generous Time Off packages including additional half days with each public holiday in your location.
• Global Career Development opportunities
• Social Events
• Referral Bonus scheme - Up to $3,000 per successful referral
• Plus many more!

More about the Location

We offer flexible working options for all employees.

#LI-Hybrid

About Confluence Technologies

Confluence is a leading global technology solutions provider to the investment management industry, helping clients solve complex investment data challenges across the front, middle and back office. Headquartered in Pittsburgh, PA, Confluence serves over 1,000 clients in 40 countries, with locations across Europe, North America, South Africa, Australia and Asia.

Documents

Dtms senior client success consultant

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Our Hiring Process

Stage 3: Hiring Manager Interview
Stage 4: Final Interview Stage
Stage 5: Offer
Stage 6: Hired
Stage 1: Applied
Stage 2: Screening Call with Talent Acquisition Team

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