Senior Business Analyst (M/F/D) - Automation, Analytics & AI

Merck

Paris

On-site

EUR 75,000 - 110,000

Full time

6 days ago

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Job summary

Merck is seeking a Senior Business Analyst - Automation, Analytics & AI to lead country-level automation initiatives, from intake to delivery, and to build scalable solutions across regions. The role emphasizes KPI-driven impact, compliance, and cross-functional collaboration.

You will design dashboards, coordinate with ROE, RRO, and regional teams, and manage life cycle of analytics and automation projects in a regulated life sciences environment.

Qualifications

Bachelor's degree in business analytics, computer science, engineering, or a related field.

Responsibilities

Strategy & intake: surface priority pain points and high-value opportunities for automation, analytics, and AI.
Solution design & delivery: lead end-to-end delivery of country-level tools and solutions (dashboards, RPA, AI-assisted processes).
Data, analytics & reporting: develop analytics and visualization to drive data-informed decisions.
Governance, compliance & change: ensure compliance with ICH GCP and local regulations; support governance processes.

Skills

Adaptability

Automation

Automation Technology

Business Analysis

Business Case Development

Business Insights

Business Process Automation

Business Workflow Analysis

Clinical Site Management

Clinical Trial Agreements (CTA)

Clinical Trial Compliance

Education

Bachelor's degree in business Analytics, Computer Science, Engineering

Tools

Power BI

Tableau

SQL basics

Job description

Job Description

The Senior Business Analyst - Automation, Analytics & AI (Sr. BA - AA & AI) operates at the country level within GCTO RRO to identify, design, and deliver technology-enabled solutions that improve clinical trial operations efficiency, quality, and compliance. The role leads the intake, assessment, and delivery of local automation, analytics, and AI initiatives, creates compelling business cases, builds or oversees development of country tools, and scales fit-for-purpose solutions to other countries or the Region when applicable. The Sr. BA - AA & AI reports to the Clinical Research Director (CRD) and partners closely with country, regional and headquarters roles and teams, such as, Regions Operational Excellence (ROE), regional/country stakeholders, Automation/Analytics/AI partners and, as needed, IT. As needed, the Sr. BA - AA & AI may also support initiatives driven by Regional Operations teams, such as GSA, GTO, GSBP and EDM. The role ensures adherence to ICH GCP, company policies, and local regulations, and drives measurable impact through robust KPIs and change enablement.

Key Responsibilities

Strategy & intake
- Partner with the CRD, country leadership team, and the RRO Automation Analytics & AI Lead (RAAI Lead) to surface priority pain points and high-value opportunities for automation, analytics, and AI.
- Lead development of business cases including problem definition, options analysis, solution scope, resource/cost estimates, benefits/KPIs, risks, and compliance considerations.
- Align local opportunities with RRO/GCTO priorities; verify with relevant GCDI/central repositories and teams if there are for similar tools to avoid duplication; summarize reuse opportunities and recommendations for the RAAI Lead.

Solution design & delivery
- Lead and drive the end-to-end delivery of country-level tools and solutions (e.g., dashboards, workflow automation, Robotic Process Automation (RPA), AI-assisted processes) using appropriate platforms and methods.
- For multi-country or regional solutions, co-lead with the RAAI Lead to ensure harmonization, scalability, and governance alignment.
- Responsible for escalation to centralized assessment when project requirements exceed local capability or scale.
- Translate business requirements into functional/technical specifications and oversee build, testing, validation, and controlled deployment; ensure security, privacy, and quality.
- Conduct life cycle management of the developed solutions, including rollout, maintenance and disposal, as required.

Data, analytics & reporting
- Develop or oversee development of analytics and visualization (e.g., operational dashboards, performance metrics) to drive data-informed decision-making.
- Define and track success metrics (e.g., time-to-deploy, cycle-time reduction, accuracy/data quality, adoption/satisfaction, cost avoidance/FTE savings) and embed learning loops for continuous improvement.

Governance, compliance & change
- Ensure solutions comply with ICH GCP, Company policies, and local regulations; partner with Compliance/Legal as needed.
- Maintain project tracking and provide periodic updates to CRD, RAAI Lead, and relevant governance forums; support RRO governance processes.

Qualifications & Experience

Bachelor's degree in business Analytics, Computer Science, Engineering, or a related field.

Minimum 5 years of experience in data analytics, process improvement, digital transformation, or technology-driven projects within life sciences, healthcare, or another regulated industry.