Senior architect h/f

JR France; Les Ulis; Sur place; EUR 60 000 - 90 000; Plein temps

Résumé du poste

A leading company in the technology sector is seeking a Dynamics 365 CRM Solution Architect. In this role, you will collaborate with teams to design and implement solutions, lead workshops, and manage project progress, while mentoring others and ensuring the alignment of solutions with customers' needs.

Qualifications

• Minimum of 5 years as a technical or solution architect.
• Experience with at least 5 full lifecycle Dynamics 365 implementations.
• Proficiency in Microsoft Project, Excel, Word, and Visio.

Responsabilités

• Act as a Functional/Technical/Integration Lead, demonstrating methodology and best practices.
• Architect Microsoft Dynamics 365 solutions and integrations.
• Manage Data Migration for D365.

Connaissances

Project Management

Microsoft Dynamics 365

Data Integration

Solution Architecture

Business Process Understanding

Formation

Bachelor's Degree in Computer Science or related field

Outils

Microsoft Project

Microsoft Excel

Microsoft Word

Microsoft Visio

Description du poste

HCL Technologies - Microsoft Business Applications Practice is seeking a Dynamics 365 CRM Solution Architect to join our growing team. This individual will collaborate with business analysts and team members to design solutions, including system design, data integration, and migration.

The Dynamics 365 CRM Solution Architect is responsible for meeting customer requirements and project completion. You should be comfortable leading customer workshops, managing functional consultants, development teams (on and off-shore), and working with project managers to report progress, risks, and issues. You will liaise with internal and customer stakeholders, adjusting communication as needed.

Role Responsibilities:

• Act as a Functional/Technical/Integration Lead, demonstrating methodology, standards, and best practices.
• Lead workshops, document requirements, and design solutions.
• Understand team capabilities and schedule work accordingly.
• Architect Microsoft Dynamics 365 / Power Platform solutions and integrations.
• Create and review Solution, Functional, and Technical Specifications.
• Design, develop, review, and test customized Dynamics CE code.
• Stay current on Dynamics 365 Customer Engagement and related technologies.
• Mentor senior staff to grow team expertise.
• Advise customers on CRM best practices.
• Work with Power Platform functionalities such as Canvas Apps, Power Portals, and Model-Driven Apps.
• Manage Data Migration for D365.
• Handle Application Lifecycle Management.

Desired Skills:

• Omnichannel experience including Contact Center, Unified Routing, Workforce Management, and Bots.
• Minimum of 5 years of professional experience in a consultancy environment.
• At least 5 years as a technical or solution architect with Dynamics 365.
• Experience with at least 5 full lifecycle Dynamics 365 implementations.
• Expertise in modules such as Sales, Service, Marketing, Social Engagement, USD, PSA, Field Service, or Portals.
• Knowledge of Enterprise Application Integration and Architecture patterns.
• Familiarity with UML, BPMN, and ArchiMate is desirable.
• Ability to manage multiple large projects (6-24 months).
• Strong understanding of business processes in sales, marketing, and customer service.
• Proficiency with Microsoft Project, Excel, Word, and Visio.