Senior Account Partner

Kyndryl Inc.; France; Presencial; EUR 120.000 - 180.000; Jornada completa

Descripción de la vacante

Kyndryl Inc. in France seeks an Experienced Customer Partner to drive customer value and long-term account health.

You will orchestrate strategic relationship leadership, consultative selling, commercial ownership, and delivery oversight to align executive priorities with partner capabilities. You’ll mobilize multidisciplinary teams across Consulting, Delivery, Architecture, AI, and alliances to turn roadmaps into funded initiatives and measurable business outcomes, acting as trusted advisor to

Formación

• 15+ years in strategic account leadership or consultative enterprise sales.
• Proven ownership of enterprise P&L, renewals, and forecast governance.
• Demonstrated success building trusted C-suite relationships across complex accounts.
• Expertise in consultative solution selling and high-value pursuits from concept to signing.
• Strong fluency across modern enterprise tech including cloud, security, data, AI, and managed services.

Responsabilidades

• Own the strategic customer relationship as the executive accountable for value, satisfaction, and referenceability.
• Build trusted advisor relationships with CIO/CTO/CISO and business leaders to shape account strategy.
• Drive end-to-end commercial performance, including revenue, margins, renewals, and pipeline forecasting.
• Create demand and qualify opportunities, leading pursuits from shaping to closure.
• Orchestrate capabilities across Consulting, Delivery, Architecture, AI, and alliances to deliver outcomes.
• Engage hyperscalers and partner ecosystems to co-create differentiated proposals.
• Ensure delivery and contractual issues are proactively owned and resolved.
• Foster an inclusive, high-performing account team culture with integrity and transparency.

Conocimientos

Strategic account leadership

Enterprise sales

P&L ownership

C-suite relationships

Consultative selling

Contract negotiations

Cross-functional leadership

Delivery orchestration

Cloud and infra modernization

Cybersecurity

AI and managed services

Descripción del empleo

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

Your Role

As an Experienced Customer Partner, you will serve as the single accountable executive leader driving customer value, profitable growth, and long-term account health. Beyond traditional sales or account management, you will orchestrate strategic relationship leadership, consultative selling, commercial ownership, and delivery oversight to align executive priorities, innovation, and partner capabilities into one actionable vision.

You will mobilize multidisciplinary teams across Kyndryl-including Consulting, Delivery, Architecture, Core Practices, AI, hyperscalers, and alliance partners-to turn customer roadmaps into funded initiatives and measurable business outcomes. In this role, you will be the trusted advisor helping enterprise leaders navigate their most critical digital transformation choices.

What You Will Do

• Own the strategic customer relationship, serving as the single point of executive accountability for customer value, satisfaction, advocacy, and referenceability.
• Build and deepen trusted advisor relationships with CIO, CTO, CISO, and line-of-business executives to translate enterprise agendas into living account strategies.
• Drive end-to-end commercial performance and growth, managing account P&L, revenue, signings, margin profitability, renewals, and disciplined pipeline forecasting.
• Create demand and qualify high-impact opportunities, leading priority pursuits from initial shaping through complex negotiation and closure.
• Orchestrate capabilities across Consulting, Delivery, Architecture, Practices, AI, and Kyndryl Bridge to deliver integrated, high-value customer outcomes.
• Engage hyperscalers, strategic alliances, and technology partners to co-create differentiated propositions and accelerate customer transformation roadmaps.
• Ensure material delivery, contractual, and operational issues are proactively owned, escalated, and resolved across internal Kyndryl and partner teams.
• Foster an inclusive, high-performing account team culture, mentoring emerging Customer Partners and modeling integrity, transparency, and operational excellence.

Who You Are

Your Future at Kyndryl

Becoming an Experienced Customer Partner at Kyndryl is an excellent gateway to many different paths. You'll be creating a well-rounded skillset while gaining professional certifications and qualifications. You can evolve horizontally into other technical or non-technical areas, or move vertically into senior leadership or specialized domain roles. There are many different types and flavors of roles at Kyndryl, so everyone can find the opportunity that suits them best.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have the growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Required Skills and Experience

• 15+ years of strategic account leadership, consultative enterprise sales, or client partner experience within IT services or technology transformation.
• Proven track record of owning enterprise account P&L, delivering sustained revenue growth, margin expansion, renewals, and rigorous pipeline/forecasting governance.
• Demonstrated success establishing trusted C-suite relationships (CIO, CTO, CISO, business leaders) across complex, multi-stakeholder enterprise accounts.
• Expertise in consultative solution selling, complex contract negotiations, and leading high-value pursuit cycles from concept to signing.
• Strong fluency across modern enterprise technology landscapes, including cloud, infrastructure modernization, cybersecurity, data, AI, and managed services.
• Exceptional leadership ability to orchestrate cross-functional, geographically distributed delivery and advisory teams without dire