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A forward-thinking company is seeking a Senior Account Manager to lead its EU Total Consumer Electronics team. This pivotal role involves managing key vendor relationships and driving strategic growth through innovative account management. The successful candidate will leverage their extensive experience in E-Commerce to influence stakeholders and deliver exceptional results. You'll work in a dynamic environment, collaborating with cross-functional teams to design and implement strategies that enhance vendor and customer experiences. If you are passionate about technology and eager to make a significant impact in a fast-paced industry, this opportunity is perfect for you.
Core service
This job can be based in one of the following EU corporate offices: London, Munich, Paris, Madrid, Milan.
We are seeking a dynamic and experienced professional to join our EU Total Consumer Electronics team. In this senior role, you will serve as the EU lead Account Manager for our Amazon Vendor Service (AVS) program and manage our biggest and most strategic vendors in Total Consumer Electronics, acting as a consultant and influential partner for senior stakeholders to drive long-term growth.
Amazon Vendor Services (AVS) is a paid B2B service that helps strategically grow complex publishers on Amazon. As a Senior Account Manager (internal title: Strategic Brand Specialist), you will have holistic exposure to e-commerce operations at a European level. In this role, you will serve as the lead Account Manager for our top-priority vendor, directly responsible for delivering high-quality account management that exceeds their expectations. Delivering results through others by influencing and managing the priorities of multiple stakeholders will be a vital part of your role. You will collaborate cross-functionally to design and execute long-term strategies with your vendors. Leveraging your industry expertise, you will provide guidance to the account management team, enabling them to deliver the best customer experience and achieve our goals. This will involve driving selection activities across marketplaces, defining and monitoring success metrics, and proposing innovative solutions to shape the future of AVS. Furthermore, you will collaborate with external decision-makers, such as Sales and Account Directors, as well as internal stakeholders like Category Leaders, the Head of Vendor Management, Supply Chain Management, and Finance. In this capacity, you will ideate new business opportunities and bring forward creative ideas to elevate our service.
Key job responsibilities
Project Work
Applications must include a CV in English for consideration.
About the team
The Total Consumer Electronics team is a dynamic and fast-paced group driving significant business growth through innovative product strategies and market development. We're passionate about technology and stay at the forefront of consumer electronics trends and innovations. We're a diverse mix of analytical thinkers and creative problem-solvers who collaborate closely to deliver exceptional results. The team plays a crucial role in the company's success by managing high-velocity, high-value consumer electronics products that our customers rely on daily, from premium smart devices to sophisticated home electronics. Our deep understanding of consumer technology needs and market dynamics helps us deliver premium solutions that enhance people's daily lives while managing substantial product portfolios that represent significant business value.
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