Seller Boutique Caterer Bilingual English/Fr

Cyphoma; France; Hybrid; EUR 38,000 - 46,000; Full time

Job summary

Cyphoma's Catering Boutique is seeking a seasoned retail professional to warmly welcome and advise a demanding international clientele, primarily North American, in French and English. You will highlight our creations, promote catering services and develop sales, upselling and loyalty through a personalized approach.

Responsibilities include managing orders, supporting outside events, maintaining store presentation, inventory and receipts, and ensuring hygiene standards throughout operations.

Qualifications

• Minimum 3 years in store sales, ideally in fine grocery, luxury gastronomy, caterer or high-end hotel.
• Bilingual French/English with perfect ease in both oral and written.
• Excellent understanding of the expectations, consumption habits and service codes of a North American client.
• Develop sales, upselling and customer loyalty.

Responsibilities

• Welcome, advise and accompany clients in French and English.
• Identify consumer expectations and habits of an international clientele, including North America.
• Highlight the store's products and promote catering services.
• Develop sales and optimize upselling opportunities.
• Build customer loyalty with a high quality of service and a personalized approach.
• Track customer orders from order take to delivery.
• Participate in the organization and conduct of outside events (cocktails, receptions, private dinners).
• Make receipts and billings.
• Ensure that the shop is fit, clean and attractive.
• Manage inventory, restocking and storage of goods.
• Apply food hygiene and safety procedures and standards.

Skills

Customer Service

Upselling

Bilingual EN/FR

Sales Advisory

Job description

Within the Catering Boutique, you are the ambassador of our gastronomic know-how to a demanding international clientele, mostly North American. You ensure a personalized welcome, advise customers on our products and services, develop sales and participate in the success of events organized outside the shop. Missions Welcome, advise and accompany clients in French and English. Identify consumer expectations and habits of an international clientele, including North America. Highlight the store's products and promote catering services. Develop sales and optimize upselling opportunities. Build customer loyalty with a high quality of service and a personalized approach. Track customer orders, from order take to delivery. Participate in the organization and conduct of outside events (cocktails, receptions, private dinners). Make receipts and billings. Ensure that the shop is fit, clean and attractive. Manage inventory, restocking and storage of goods. Apply food hygiene and safety procedures and standards. Profile sought Minimum experience of 3 years in store sales, ideally in the areas of fine grocery, luxury, gastronomy, caterer or high-end hotel. Bilingual French / English essential, with perfect ease in both oral and written. Excellent understanding of the expectations, consumption habits and service codes of a North American client. Good knowledge of North American gastronomic culture and strong interest in the world of international gastronomy. A developed sense of customer service, consulting sales and commercial relationship. Careful presentation, excellent relationship and great autonomy. Ability to evolve in a demanding environment with high quality orientation.