Security Shift Manager

Golden Entertainment; France; Sur place; EUR 30 000 - 45 000; Plein temps

Résumé du poste

A leading entertainment company in Auvergne-Rhône-Alpes is seeking a Security Supervisor to oversee day-to-day operations of the security department. This role includes developing security policies, training staff, and ensuring compliance with laws and company procedures. Ideal candidates will have at least two years of relevant experience, strong communication skills, and must be CPR certified. Competitive pay and benefits offered.

Qualifications

• Minimum two years of law enforcement or casino security experience required.
• Ability to effectively communicate in English, both written and verbal.
• Must be CPR certified.

Responsabilités

• Coordinate and supervise security staff on assigned shift.
• Ensure compliance with gaming laws and internal controls.
• Train and develop security personnel.

Connaissances

Guest service skills

Communication skills

Crisis management

Computer literacy

Formation

High school diploma or equivalent

College degree in Criminal Justice or related field

Description du poste

Description

Summary: Responsible for the day to day operations of the security department on the assigned shift. Develops and implements security policies and procedures, and ensures all are followed appropriately. Responsible for coordinating and supervising the security staff on the assigned shift.

Responsibilities

• Trains, develops, directs, and counsels security personnel on the assigned shift
• Reviews and approves all documentation generated during the shift to include, but not limited to Daily Activity Reports and Incident Reports
• Performs, as necessary, all duties required of Security Officers
• Conducts employee locker audits
• Provides overall protection of company assets
• Interacts with guests and employees in a professional manner
• Interacts with local law enforcement and emergency medical services as required
• Firearms knowledge to include regular inspection of all weapons
• Controls access to lost and found and valuable lock-up areas
• Supervise all security functions in the absence of the Director of Security
• Assists guests and employees with escalated security questions, concerns, or complaints
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations
• Performs other duties as assigned

Qualifications/Requirements

• Minimum two years of law enforcement, military and/or casino security or surveillance supervisory experience. Five years or more preferred
• Ability to schedule assigned personnel in the most efficient, effective manner
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, state laws, local ordinances, and procedure manuals
• Able to effectively write routine reports and correspondence
• Excellent guest service skills and present a professional appearance
• Ability to accurately add, subtract, multiply and divide using whole numbers, common fractions and decimals
• Able to use commonsense understanding to carry out instructions furnished in written, oral or diagram form
• Ability to effectively communicate in small and large group situations, as well as one-on-one in English, both written and verbal
• Ability to maintain composure and management ability during crisis
• Efficiency using computers, including but not limited to Word and Excel
• High school diploma or equivalent
• College degree in Criminal Justice or related field desirable
• Must be at least 21 years of age
• CPR certification
• Must be able to qualify under ACEP requirements with his/her weapon under PILB guidelines

Required Work Cards

• Gaming
• Alcohol Awareness
• Valid Driver's License
• DMV Print Out

Physical Requirements

• Walk, stand, sit or stoop (more than 75% of time)
• Jog or run on occasional basis
• Sit at a desk or table (up to 25% of the time)
• Occasionally lift, carry, push, pull or otherwise move objects weighing up to 75 lbs
• Ascend or descend ladders, scaffolding and ramps
• Occasionally drive motor vehicles
• Work for sustained periods of time maintaining concentrated attention to detail
• Use tools or equipment requiring a high degree of dexterity (50% of the time)
• Vision, hearing, speaking and literacy (critical)
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
• Working indoors or outdoors in a noisy, smoky, dusty environment that is either hot or cold

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Duties to be performed with or without reasonable accommodations.