Scientific IT Service Manager- M / F - CDI

Pierre Fabre; Toulouse; Hybride; EUR 40 000 - 60 000; Plein temps

Résumé du poste

Une entreprise de dermo-cosmétique recherche un Scientific IT Service Manager à Toulouse. Vous serez chargé de co-gérer les services informatiques scientifiques au sein de l'équipe R&D, en assurant leur fonctionnement et leur conformité réglementaire. Le candidat doit avoir au moins 5 ans d'expérience et un diplôme pertinent. Télétravail possible 2 jours/semaine après la période d'essai.

Prestations

Incentives

Participation au transport public

Assurance santé

Qualifications

• Au moins 5 ans d'expérience en gestion de services informatiques dans un environnement scientifique.
• Bonne compréhension des flux de travail scientifiques et des systèmes de laboratoire.
• Expérience avec des applications scientifiques et des environnements cloud.

Responsabilités

• Co-gérer le cycle de vie des services informatiques scientifiques.
• Surveiller les métriques de performance des services et gérer les incidents.
• Assurer la conformité avec les politiques de gouvernance des données.

Connaissances

Gestion de services informatiques

Connaissance des systèmes scientifiques

Anglais (C1)

Formation

Diplôme de Licence ou Master en Informatique, Sciences de la Vie ou Bioinformatique

Outils

LIMS

ELN

Description du poste

Who we are

Pierre Fabre is the 2nd largest dermo-cosmetics laboratory in the world, the 2nd largest private French pharmaceutical group, and the market leader in France for over-the-counter products sold in pharmacies.

Its portfolio includes several medical franchises and international brands such as Pierre Fabre Oncologie, Pierre Fabre Dermatologie, Eau Thermale Avène, Klorane, Ducray, René Furterer, A-Derma, Naturactive, and Pierre Fabre Oral Care.

Established in the Occitanie region since its inception and manufacturing over 95% of its products in France, the Group employs approximately 10,000 people worldwide. Its products are distributed in about 130 countries. 86% of the Pierre Fabre Group is held by the Pierre Fabre Foundation, a government-recognized public-interest foundation, with a smaller share owned by employees via an employee stock ownership plan.

In 2019, Ecocert Environment assessed the Group's corporate social and environmental responsibility approach according to the ISO 26000 standard and awarded it the Excellence level.

Pierre Fabre was recognized as one of the World's Best Employers 2021 by Forbes, ranking in the Top 3 in the cosmetics industry and Top 10 in the pharmaceutical industry worldwide.

Your mission

Nous recrutons en CDI à Toulouse un Scientific IT Service Manager (Gestionnaire des services informatiques scientifiques) pour rejoindre l'équipe Infrastructure & IT R&D Medical Care.

En tant que Scientific IT Service Manager, vous orchestrerez le fonctionnement des services informatiques qui alimentent nos efforts scientifiques. En collaboration avec une équipe diversifiée d'experts, vous aurez un rôle central pour nos applications scientifiques, nos systèmes de données et notre infrastructure au sein du département R&D.

Are you passionate about supporting scientific innovation through robust and reliable IT services? We are looking for a second Scientific IT Service Manager to join our R&D Information Systems team and work alongside Karthick to co-lead the delivery and continuous improvement of scientific IT services.

In this role, you will be responsible for the operational excellence, availability, and evolution of scientific applications and infrastructure. You will collaborate closely with scientists, researchers, and IT professionals to ensure that our digital tools and platforms effectively support research activities and comply with data governance and regulatory standards.

Why Join Us

• Be part of a collaborative and forward-thinking R&D team.
• Work on impactful projects that support scientific discovery.
• Help shape the future of digital science in a supportive and innovative environment.

Your role within a pioneering company in full expansion :

• Scientific IT Service Management: Co-manage the lifecycle of scientific IT services, including deployment, maintenance, support, and continuous improvement.
• Application Support: Oversee the configuration, updates, and troubleshooting of scientific applications such as LIMS, ELN, and data analysis tools.
• User Engagement: Act as a point of contact for R&D users, gather feedback, and ensure high satisfaction and adoption of IT services.
• Operational Monitoring: Track service performance metrics, manage incidents, and implement corrective actions to maintain service quality.
• Technical Coordination: Work with internal and external IT teams to ensure infrastructure compatibility, security, and compliance.
• Governance & Compliance: Ensure services align with internal data governance policies and external regulations (e.g., GLP, GCP).
• Documentation & Training: Maintain service documentation and contribute to user training and knowledge sharing.

This position allows teleworking up to 2 days a week after the trial period.

We offer an attractive remuneration and benefits package: incentives, profit-sharing, Pierre Fabre shareholding with matching contributions, health and provident insurance, 16 days of RTT in addition to 25 days of personal holidays, public transport participation, and very attractive CE...

Who you are

Your skills at the service of innovative projects :

• Bachelor's or Master's degree in Computer Science, Life Sciences, Bioinformatics, or a related field.
• At least 5 years of experience in IT service management within a scientific or pharmaceutical environment.
• Strong understanding of scientific workflows, data management, and laboratory systems.
• Experience with scientific applications (e.g., LIMS, ELN) and cloud-based environments.
• Familiarity with ITIL practices and Agile methodologies.
• Knowledge of GLP, GCP, and other relevant compliance frameworks is a plus.
• English proficiency: C1 level.

We believe that diversity fosters fulfillment, social balance, and complementarity among our employees, which is why our offers are open to all without restriction.

Required Experience :

Manager

Key Skills :

Information Technology, Contract Attorney, Fire Alarm, Catia, Asic

Employment Type : Full-Time

Experience : years

Vacancy : 1