Sales Support Junior

TN France; Gennevilliers; Sur place; EUR 35 000 - 55 000; Plein temps

Résumé du poste

An established industry player is seeking a dynamic Sales Manager to oversee the sales of small and medium customers in the French Domestic Area. This role involves developing new customer relationships, managing existing accounts, and ensuring top-tier customer service. The ideal candidate will possess excellent communication and negotiation skills, along with a Bachelor's Degree and relevant experience in the FMCG sector. Join a forward-thinking company where your contributions will directly impact sales performance and customer satisfaction. This position offers a unique opportunity to grow within a global leader in packaging solutions.

Qualifications

• Bachelor's Degree or above and at least 12 months experience in FMCG.
• Knowledge of Microsoft Office, especially Excel and PowerPoint.

Responsabilités

• Manage sales of small & medium customers in the French Domestic Area.
• Develop new customers and maintain regular contact for their requirements.

Connaissances

Communication Skills

Negotiation Skills

Sales Management

Customer Service

Teamwork

Formation

Bachelor's Degree

Outils

Microsoft Excel

Microsoft PowerPoint

Winforce

Description du poste

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About Albea & the Product line that is recruiting
Albéa is a world leader in beauty, personal care, oral care, pharmaceutical and food packaging. Albéa Gennevilliers is home to our global headquarters.

Scope
• Reports to Sales Manager France
• Manage the sales of small & medium customers of the French Domestic Area for Tube (plastic and laminate), for a turnover of 2M€
• Develop New customers
• Assist KAM and SAM with ad-hoc admin tasks relating to existing business

Based in Gennevilliers HQ, sedentary position with occasional visit to customers and/or plants

Main activities
1-Manage the sales of small & medium customers of the French Domestic Area (approx.100 customers; annual Turnover 2M€).

2-Develop and win new deals with prospects / customers

Missions are:

o Act as first point of contact for new leads.
o Closely follow-up project activities with New Product Development teams and pro-actively identify cost deviation
o Ensure all new projects/quotes are entered into Winforce – training will be provided.
o Communicate pricing and product details clearly.
o Arrange sample dispatch and share existing technical documentation.
o Maintain regular contact with customers to understand their requirements and provide timely and efficient responses to their queries.
o Manage customer price list and share latest version with customer services
o Ensure new customer accounts are set up promptly and credit checks completed by finance.
o Co-ordinate with KAM and SAM to create customised sales plans that will target new and prospective customers for the French sales area
o Monitor and report on the status of sales leads. Prepare meeting minutes and distribute as appropriate (prospection pipeline database)
o Carry out store checks every quarter - training will be provided.
o Ensure special trials, artworks or development are properly quoted and PO’s received to avoid invoicing issues or delayed payment following project start.
o Liaise closely with customer service teams to ensure best in class customer service
o Be available to attend sales training as and when required (locations in France, and occasionally within Europe).

3-Assist KAM and SAM with ad-hoc admin tasks relating to existing business.
Missions are:
o Track and update with each KAM the sales pipeline through Winforce
o Update customer price list with KAM and SAM and share latest version with customer services
o Arrange sample dispatch
o Co-ordinate with KAMs meetings preparation (coordinate service & quality KPI across the plant, extract sales figures, marketing portfolio:
o Enter RM actions into WF for the sales team
o Freely share knowledge, insight, best practice, tactics, and innovative ideas to develop workable strategies for sales generation.

Accountability including KPIs
• Guarantee to maintain and grow the business, reach sales performance target on both volume and profitability
• Guarantee a good sales service, continuously improve customer satisfaction
• Guarantee that Albea key performance factors, such as profit, working capital, overdue, etc. are maintained and improved
• Lead the RFQ process with all the appropriate internal stakeholders (Pricing, development teams and plants) and with the support of the Sales Manager
• Closely follow-up project activities with New Product Development teams and pro-actively identify cost deviation
• Bring support to the Sales Team and track the sales pipeline proactively with the Team.

Degree: Bachelor's Degree or above and/ or at least 12 months experience in FMCG environment.

Experience / Know-how: Knowledge of Microsoft Office package with particular focus on Excel, Powerpoint.

Additional competencies/Behaviour:
• Ability to work as member of a team
• Experience and skill in prioritising tasks - efficiently managing your workload and time
• Excellent communication and negotiation skills
• Fluent in English (spoken & written)

Packaging experience will be a strong advantage