Sales Support/Admin.

Hollman, Inc.; Ventes; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

An established industry player is seeking a detail-oriented Sales Support/Admin to join their dynamic Sales Department. In this on-site role, you will play a crucial part in enhancing client experiences through exceptional customer service, effective database management, and timely conflict resolution. This position offers a fantastic opportunity for those who thrive in a collaborative environment and are eager to contribute to a growing team. If you are proactive and enjoy driving customer success, this role is designed for you, allowing you to make a meaningful impact in a fast-paced setting.

Qualifications

• 2-3 years of experience in sales support or customer success.
• Strong communication, planning, and project management skills.

Responsabilités

• Assist Sales and Account Management with daily tasks and client databases.
• Serve as primary contact for client concerns and build trust.
• Maintain accurate records and assist in project coordination.

Connaissances

Excellent verbal and written communication skills

Strong strategic planning

Project management abilities

Proficiency in Salesforce

ERP knowledge (Syteline preferred)

Analytical mindset

Multitasking capabilities

Ability to prioritize tasks

Outils

Salesforce

ERP (Syteline preferred)

Description du poste

Are you an organized, detail-driven professional who thrives in a fast-paced environment? We’re looking for a Sales Support /Admin to become a key part of our rapidly growing Sales Department. In this on-site role, you’ll be the backbone of our client experiences supporting retention efforts through top-tier customer service, precise database management, and timely conflict resolution.

If you’re someone who values collaboration, enjoys building lasting relationships, and takes pride in helping a team succeed, this is your opportunity to grow with a company that’s on the rise. Come make an impact where your work truly matters!

Job Responsibilities

• Assist the Sales and Account Management team with daily tasks, including maintaining the Salesforce/ERP system, managing client databases, resolving customer issues, and processing orders.
• Serve as the primary point of contact for client concerns, build trust and rapport, identify areas of improvement, document issues and resolutions, and recommend best practices.
• Liaise with senior leadership and stakeholders to understand customer needs, improve retention, drive growth, and share insights.
• Maintain awareness of client activities through accurate record-keeping and project management.
• Research and track potential projects for bid or construction opportunities, collaborating with estimation teams as needed.
• Maintain the Hollman pipeline report or CRM, ensuring detailed notes and accurate lead tracking across markets and audiences.
• Assist in creating estimates, coordinating projects, and ensuring that ERP client information is current.
• Complete additional tasks to support sales and account management efforts.

Job Requirements

• 2-3 years of experience supporting a sales, account management team, or customer success.
• Skills:
  • Excellent verbal and written communication skills.
  • Strong strategic planning and project management abilities.
  • Strong proficiency in Sales Force and ERP (inform Syteline preferred).
  • Analytical and process-oriented mindset.
  • Ability to work effectively across multiple departments in a fast-paced, deadline-driven environment.
  • Self-starter with strong multitasking capabilities and the ability to prioritize tasks effectively.

If you’re a proactive, collaborative individual who enjoys driving customer success and contributing to a dynamic team, we encourage you to apply and join Hollman’s journey of rapid growth.