Sales Specialist

L'AGENCE; Paris; Sur place; EUR 32 000 - 42 000; Plein temps

Résumé du poste

L'AGENCE is seeking a Sales Specialist for our Paris showroom. You will engage directly with customers, deliver knowledgeable product guidance, and maintain outstanding customer service reflecting the brand.

The role involves driving sales, nurturing client relationships, and supporting merchandising and events in a fast-paced luxury setting. Candidates should have strong retail experience in fashion or lifestyle brands, fluency in French and English, and the ability to work on-site in Paris.

Qualifications

• Strong customer-facing abilities, including Communication and Customer Service skills.
• Proven experience in Sales, with a focus on fashion, luxury, or lifestyle brands.
• Capability to support and participate in Training activities to improve product and sales knowledge.
• Exposure to or interest in Sales Management tasks, such as account support and basic reporting.
• Knowledge of fashion trends and an affinity for premium apparel and accessories.
• Ability to work on-site in Paris, manage multiple priorities, and maintain attention to detail.
• Proficiency in French and English; additional languages are a plus.
• Previous experience in retail, showroom, or wholesale sales is strongly preferred.
• Comfort with basic digital tools and CRM systems for client tracking and communication.

Responsabilités

• Drive sales in the showroom with a high level of customer service.
• Maintain strong client relationships and follow up with clients.
• Support presentation and merchandising of collections.
• Collaborate with sales management on key accounts and reporting.
• Assist with inventory management and sales forecasting.
• Participate in product training and stay updated on new collections.
• Support events or market appointments as needed and represent the brand.

Connaissances

Customer-facing

Communication

Customer Service

Sales experience

Fashion luxury

Training support

Sales management

Fashion trends

Detail oriented

FR/EN bilingual

Retail/showroom experience

CRM basics

Paris on-site

Description du poste

Company Description

L'AGENCE is a lifestyle brand founded in 2008 that blends the easy-chic aesthetic of Southern California with refined Parisian style. Initially focused on ready-to-wear and denim, the brand has expanded into footwear, swimwear, belts, and hats, offering a versatile wardrobe for life on the go. L'AGENCE designs are created to transition effortlessly from travel to events, and from casual settings to professional environments. The brand is carried in approximately 450 specialty stores worldwide, including major retailers such as Bergdorf Goodman, Neiman Marcus, Saks Fifth Avenue, Bloomingdale's, Harrods, Printemps, and Holt Renfrew. Headquarters are in Los Angeles, with additional showrooms in New York City, Paris, and Seoul, providing global reach and diverse opportunities for team members.

Role Description

This is a full-time, on-site Sales Specialist role based in Paris. The Sales Specialist will engage directly with customers in the showroom, providing knowledgeable product guidance and delivering a high level of customer service that reflects the L'AGENCE brand. Daily responsibilities include driving sales, maintaining strong client relationships, managing client follow-up, and supporting the presentation and merchandising of collections. The role also involves collaborating with the sales management team on key accounts, assisting with inventory management, and contributing to sales reporting and forecasting. The Sales Specialist will participate in product training, stay current on new collections, and support events or market appointments as needed.

Qualifications

• Strong customer-facing abilities, including Communication and Customer Service skills.
• Proven experience in Sales, with a focus on fashion, luxury, or lifestyle brands.
• Capability to support and participate in Training activities to improve product and sales knowledge.
• Exposure to or interest in Sales Management tasks, such as account support and basic reporting.
• Knowledge of fashion trends and an affinity for premium apparel and accessories.
• Ability to work on-site in Paris, manage multiple priorities, and maintain attention to detail.
• Proficiency in French and English; additional languages are a plus.
• Previous experience in retail, showroom, or wholesale sales is strongly preferred.
• Comfort with basic digital tools and CRM systems for client tracking and communication.