Sales / Order Administrator FTC (Durban Regional Office)

Afrimat; Vannes; Sur place; EUR 24 000 - 32 000; Plein temps

Résumé du poste

Afrimat is seeking a Sales / Order Administrator to manage customer orders and provide exemplary service. The successful candidate will be responsible for order taking, scheduling deliveries, and maintaining customer relations via phone and email. Ideal applicants will possess a Grade 12 certificate and relevant experience, with strong interpersonal skills and a focus on customer service. The role requires proficiency in X3 Sage for scheduling and invoicing tasks.

Qualifications

• Grade 12 certificate (Matric) and/or relevant experience.
• Previous call Centre experience advantageous.
• Reliable transportation.

Responsabilités

• Distributing emails and answering phones professionally.
• Taking orders telephonically and scheduling them on X3 Sage.
• Creating pro-forma invoices for cash customers.

Connaissances

Interpersonal Skills

Customer Service Orientation

Attention to detail

Computer Literacy

Listening Skills

Flexibility

Team Work

Initiative

Formation

Grade 12 certificate (Matric)

Outils

X3 Sage

Description du poste

Afrimat Aggregates (KZN) PTY LTD based in Durban Regional Office has a FTC vacancy for:

Sales / Order Administrator

Minimum Requirements

• Grade 12 certificate (Matric) and/or relevant experience
• Previous call Centre experience advantageous
• Relevant industry experiences advantageous
• Reliable transport
• Interpersonal Skills
• Customer Service Orientation
• Attention to detail
• Computer Literacy
• Listening skills
• Flexibility
• Ability to work well in a team
• Able to take initiative
  
  

Duties and responsibilities (not limited to)

• Distributing of emails and other work/queries.
• Answering phones in a quick and professional manner.
• Offering prospective customers basic information on the products that are required. (aggregates)
• Taking of orders telephonically.
• Scheduling orders on X3 Sage with the correct information as provided by the customer (product, quantity, delivery address, site contact details)
• Scheduling orders from the sales consultants and emails.
• Creating new customers in X3 Sage
• Pricing of tenders on X3 Sage (priced according to specifications as provided by the bill of quantities).
• Creating pro-forma invoices on X3 Sage for all cash customers to ensure that correct payments are made for the products ordered.
• Loading of tolerance to ensure that orders are placed and can be delivered timeously
• Attend to walk in customers (quote, payment transactions, place order)
• Price customers according to the discount matrix that is allowed.
• Do customer follow- ups on those customers that were quoted
• Ensure that orders are scheduled in an efficient manner to fully utilize the available trucks.
• Work safely
• Be a responsible, honest and motivated employee
• Hard worker.
• Team player
• Pro-active and action-orientated attitude.
• Shows continuity in attendance.
  
  

Please Send The Following Documents To Apply

Please upload the following documents in one file with the application form to the right. (File size no bigger than 3 MB)

• CV
• Certified ID copy
  
  

The candidates must be medically fit in terms of the Mine Health and Safety Act and the Company standards for medical fitness.

Closing Date: 27 July 2025