Sales Operations Manager

DiliTrust; Puteaux; Hybride; EUR 55 000 - 75 000; Plein temps

Résumé du poste

Join DiliTrust, a leading Legal Tech firm, as a Sales Operations expert. In this role, you will streamline sales processes, analyze performance metrics, and improve the productivity of our global Sales team. Ideal candidates will have a strong background in SaaS sales operations and CRM tools, with excellent analytical and communication skills. Enjoy a hybrid working environment with a focus on collaboration and innovation.

Prestations

Remote work flexibility

Lunch vouchers

Profit-sharing bonuses

Qualifications

• 5 years in Sales Operations or related roles, preferably in SaaS.
• Strong understanding of CRM tools and reporting platforms.
• Experience in sales process optimization.

Responsabilités

• Improve productivity and performance across sales organization.
• Define and formalize sales processes.
• Track and analyze key sales KPIs.

Connaissances

Analytical mindset

Excellent communication

Project management

Outils

HubSpot

Looker

Tableau

Description du poste

Ready to be part of the Legal Tech revolution

Vision : As a leading software-as-a-service (SaaS) provider Dilitrust is a global company dedicated to offering an integrated suite of legal and governance products. Our vision is to digitize legal departments worldwide. With an annual growth rate of over 40% since 2020 our ambition is to become the worlds leading Legal Tech company aiming for a valuation exceeding $1 billion by 2026.

Our Impact : From generating General Meeting reports to leveraging AI-assisted contract lifecycle management our teams in our 8 offices across France the US Mexico MEA Germany Spain Italy and Canada are the driving force behind our global success.

Our Recognition : Dilitrust has been at fore front of Legal Tech innovation being the first Legal Tech with AI features since 2022. The company is renowned for providing a positive and entrepreneurial work environment. We are honored to have received the Happy at Work and Tech at Work labels every year since 2019.

As a key member of the Revenue team you will own and scale Sales Operations across three core pillars : Sales Processes Sales Intelligence and Sales Incentives . Your mission is to improve productivity performance and visibility across the global Sales organization.

• Contribute to the Go-To-Market strategy : segmentation by customer size or vertical and definition of sales methodologies (e.g. MEDDIC Challenger Sale)
• Define and formalize sales processes across the funnel (e.g. BANT qualification pipeline stages territory planning)
• Own process documentation and ensure everything is correctly implemented and automated in HubSpot
• Design workflows and tools that support daily sales activity : Lusha for contact details LinkedIn Sales Navigator for outreach seamless CRM integration
• Ensure Sales Reps have clear structured steps and resources to operate efficiently
• Define track and analyze key sales KPIs : pipeline coverage win rates cycle time rep productivity
• Build and maintain dashboards and performance reports to drive actionable insights
• Support weekly pipeline reviews and forecasting processes with up-to-date data
• Compare and analyze key ratios such as average deal size from outbound prospecting vs. marketing-generated leads
• Work cross-functionally with Finance and Marketing to align on growth metrics
• Own the monthly calculation of sales incentives and commissions
• Collaborate with Finance and HR to ensure plans are aligned with business goals and individual targets
• Develop tools and reporting for transparency and performance tracking
• Run simulations and scenario planning to support future incentive designs
• Ensure accuracy clarity and timeliness of payouts to build trust and motivation

Your profile :

• 5 years in Sales Operations Revenue Operations or related roles (SaaS experience preferred)
• Strong understanding of CRM tools (HubSpot) and reporting platforms (Looker Tableau etc.)
• Experience in sales process optimization and incentive plan design
• Analytical mindset with the ability to translate data into actionable insights
• Excellent communication and project management skills
• Fluent in English (French or other languages are a plus)

Our values :

At DiliTrust our values guide everything we do. Trust is our foundation ensuring transparency and integrity in every action.

We promote inclusion fostering a culture of empathy diversity and belonging where everyones voice is valued.

We foster a hands on spirit encouraging initiative resilience and action-oriented thinking to meet challenges.

We strive for excellence constantly pushing boundaries to drive innovation and demonstrating generosity in all our endeavors.

Above all we succeed as a team united by a common goal : collaboration.

What we offer :

Join a fast-growing company in a friendly international environment (offices in France Italy Spain Canada Germany USA as well as Dubai and Mexico);

Our Remote Policy guarantees that you can find the right balance between Onsite and Remote;

Last but not least all the day-to-day benefits of the CSE lunche vouchers profitsharing bonuses weekly sport session organized by TrainMe etc

More info : Location : Paris

Seniority : 5 years of experience

Type of contract : Full time hybrid

Required Experience :

Manager

Key Skills

Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management

Employment Type : Full-Time

Experience : years

Vacancy : 1