Sales Operations Associate

DNA Script; France; À distance; EUR 64 000 - 82 000; Plein temps

Résumé du poste

A leading biotech firm is seeking a Sales Operations Associate to drive growth and partnerships remotely. You will coordinate training, manage customer accounts, and maintain CRM data. The ideal candidate has a background in biology, strong organizational skills, and experience with sales operations tools. The position offers competitive compensation, including a salary between $75,000 - $95,000 and a flexible work environment.

Prestations

Competitive compensation

401(k) with 4% match

Generous parental leave

Mental health support

Qualifications

• Experience in Sales Operations, Sales Administration, or Sales Enablement is strongly preferred.
• 3+ years of experience in life science sales or inside sales roles.
• Comfortable working autonomously in a fast-paced, remote-first environment.

Responsabilités

• Coordinate and organize commercial training sessions and onboarding content.
• Create and manage customer accounts, ensuring a smooth onboarding experience.
• Maintain accurate customer, lead, and opportunity data in HubSpot.

Connaissances

Highly organized

Detail-oriented

Proactive problem-solving

Strong communicator

Experience with HubSpot

Experience with NetSuite

Experience with SharePoint

Experience with Google Workspace

Formation

4-year biology undergraduate degree

Outils

HubSpot

NetSuite

LinkedIn Sales Navigator

Description du poste

Overview

DNA Script is a leading company in the production of nucleic acids for genomic, synthetic biology and biopharmaceutical applications. Our clean, efficient Enzymatic DNA Synthesis (EDS) technology accelerates innovation through on-demand DNA synthesis. We are building a global organization with the talent and attitude to achieve our mission: to unlock the power of “DNA-write”.

This is an opportunity for a dynamic individual to join an international and highly skilled team, and to contribute to commercializing a technology with far-reaching potential across the biological sciences and beyond.

Sales Operations Associate (Remote, US)

We are seeking a Sales Operations Associate to join our growing commercial team. You will be the first point of contact for prospective customers — understanding their needs, introducing them to SYNTAX, and setting the stage for successful partnerships. You’ll work with field sales to drive growth and revenue.

What You’ll Do

• Coordinate and organize commercial training sessions and onboarding content for the sales team.
• Create and manage customer accounts in our systems, ensuring a smooth onboarding experience.
• Maintain accurate customer, lead, and opportunity data in HubSpot, supporting sales activity and target tracking.
• Assist in outbound campaign coordination and lead qualification for designated territories.
• Provide end-to-end administrative support for the sales process: quote generation, order tracking, and pipeline management.
• Ensure high-quality CRM data hygiene to support reliable forecasting and reporting.
• Work cross-functionally with Finance, Legal, and Fulfillment to process contracts, onboard clients, and align on revenue recognition timelines.
• Use NetSuite and other internal systems to support order booking, invoicing, and reporting processes.
• Prepare and maintain dashboards, performance reports, and KPIs for sales leadership.

Tools & System Management

• Manage and optimize our SharePoint repository of training materials and commercial documentation.
• Help evaluate and implement new tools to enhance sales team productivity.
• Act as a key point of contact for HubSpot and NetSuite-related sales process improvements.

Qualifications

• 4-year biology undergraduate degree from an accredited institution.
• Highly organized, detail-oriented, and proactive in problem-solving.
• Experience with HubSpot, NetSuite, and collaborative tools like SharePoint and Google Workspace.
• Comfortable working autonomously in a fast-paced, remote-first environment.
• Strong communicator who thrives in cross-functional teams.
• Prior experience in Sales Operations, Sales Administration, or Sales Enablement is strongly preferred.
• 3+ years of experience in life science sales or inside sales roles.
• Familiarity with HubSpot CRM, NetSuite ERP, and LinkedIn Sales Navigator.
• Passion for biotech innovation and a startup mindset.

What We Offer

• Fully remote role with a flexible work environment.
• Competitive compensation with performance incentives.
• 401(k) with 4% match.
• Generous parental leave and mental health support (EAP, life/disability insurance).
• Salary range between $75,000 - $95,000 plus up to 20% bonus.

Apply now and help the world write DNA on demand.

Apply

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Equal Opportunity

DNA Script is an equal opportunity employer. We do not discriminate on the basis of any protected status. We collect diversity data for reporting purposes and to improve our hiring process. Any information provided is confidential and used solely for compliance and reporting purposes.