Sales & Marketing Operations Manager - France

Lucid Motors; Paris; Sur place; EUR 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision insurance

Paid time off

Equity program

Résumé du poste

Lucid Motors in France seeks an experienced Operations Specialist to oversee order management, forecasting, inventory, and logistics for the French market. You will work with Lucid Europe, supply planning teams, and partners to ensure vehicle availability and timely delivery.

You will own data integrity across Salesforce, CMS, and ERP systems, coordinate market launches and local campaigns, and align cross-functional stakeholders to deliver exceptional customer experiences and market readiness.

Qualifications

• Experience in automotive sales operations, order management, logistics, or related operational functions.
• Strong forecasting, inventory management, order processing, and performance reporting.
• Experience with ERP/CRM and marketing/operational reporting systems (Salesforce, CMS).
• Experience coordinating cross-functional stakeholders within a matrix organization.
• Fluent in French and English.

Responsabilités

• Manage end-to-end vehicle ordering, forecasting, allocation, inventory, and distribution for France.
• Coordinate with Lucid Europe, planning teams, logistics providers, and partners to ensure readiness.
• Maintain data accuracy and system governance across relevant platforms.
• Coordinate local marketing activities, campaigns, events, and launches for France/Europe.
• Interface with partners and agencies to ensure compliant delivery and performance.
• Support market launches and improve delivery timelines and customer experience.

Connaissances

Fluent in French and English

Formation

Relevant qualification in Business, Operations, Supply Chain, Logistics, Marketing, or related discipline

Outils

Salesforce

CMS

ERP/CRM platforms

Description du poste

About Lucid

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.

Key Responsibilities

Order Management, Vehicle Allocation & Logistics

• Prepare and support end-to-end vehicle ordering, forecasting, allocation, inventory management, and distribution processes for the French market.
• Coordinate with Lucid Europe, supply planning teams, logistics providers, and retail partners to ensure vehicle availability and delivery readiness.
• In conjunction with AMS, monitor order bank health, inventory levels, vehicle movements, and delivery performance, proactively resolving supply and logistics constraints.
• Support market launches, product introductions, and volume ramp-up activities while driving continuous improvement in operational efficiency and customer delivery performance.

Operational Governance & Performance Management

• Act as the operational control point for vehicle ordering, inventory management, logistics, and delivery processes across the French market.
• Ensure compliance with Lucid policies, operational procedures, governance requirements, and agreed service standards.
• Maintain operational reporting, KPI tracking, and performance management processes to support effective business oversight.
• Identify operational risks, process gaps, and improvement opportunities, implementing corrective actions and supporting audit and compliance activities as required.

Systems & Data Management

• Own the accuracy, integrity, and compliance of operational and marketing data across Lucid systems and platforms.
• Act as the France subject matter expert for operational reporting, data quality, and system compliance.
• Maintain effective operation, user access, and workflow compliance across sales, operational, and marketing platforms, including Salesforce, CMS, and asset management tools.
• Coordinate with European Sales, Marketing, IT, and business teams to resolve system, data, reporting, and workflow issues and support continuous improvement.

Marketing Operations & Market Coordination

• Coordinate and execute local marketing activities, campaigns, retail activations, events, and market launches in line with commercial objectives for France and European marketing priorities.
• Manage marketing agencies, suppliers, budgets, and project delivery to ensure effective execution of local marketing initiatives.
• Administer marketing systems, content, assets, and campaign workflows, ensuring data integrity and compliance with Lucid brand and visual identity standards.
• Track and evaluate marketing KPIs, campaign effectiveness, lead performance, and return on investment, ensuring local activities contribute to agreed sales objectives and market growth targets.
• Identify and resolve execution risks, system issues, content gaps, and market dependencies in partnership with European Marketing and local stakeholders.

Partner & Stakeholder Management

• Serve as the primary operational interface between Lucid, partners, service providers, and agencies, ensuring effective delivery and compliance with agreed standards and obligations.
• Maintain alignment across local and European stakeholders to support operational execution, marketing activities, and market readiness.
• Support governance, performance management, and continuous improvement through reporting, KPI tracking, and issue resolution.

Customer Delivery & Market Readiness

• Support retail partners in achieving vehicle delivery, inventory, handover, and customer fulfillment targets.
• Ensure operational readiness for market launches, retail expansion, product introductions, and marketing initiatives.
• Proactively manage delivery timelines, operational risks, and customer experience outcomes across the fulfillment process.
• Drive continuous improvement initiatives to enhance customer delivery performance and operational readiness in conjuction with European stakeholders

Requirements

• Relevant qualification in Business, Operations, Supply Chain, Logistics, Marketing, or a related discipline.
• Experience in automotive sales operations, order management, logistics, vehicle distribution, or related operational functions.
• Strong understanding of forecasting, inventory management, order processing, operational reporting, and performance management.
• Experience working with ERP, CRM, and digital platforms, including Salesforce, CMS, marketing, and operational reporting systems.
• Experience coordinating cross-functional stakeholders, external partners, agencies, and service providers within a matrix organization.
• Strong analytical, organizational, problem-solving, and communication skills, with the ability to operate independently in a fast-paced environment.
• Experience supporting marketing operations, campaigns, retail activations, events, or content management, ideally within automotive or premium consumer sectors.
• Fluent in French and English.

Success Measures

• Achievement of vehicle ordering, forecasting, allocation, inventory, and logistics performance objectives.
• Delivery of accurate, compliant, and efficient operational processes, reporting, and system governance.
• Achievement of market readiness, launch, customer delivery, and retail performance targets.
• Effective management of operational partners, agencies, and service providers against agreed KPIs and service levels.
• Accurate, timely, and compliant execution of local marketing activities, campaigns, content, and asset management processes and achievement of agreed marketing KPIs
• Effective coordination between local market stakeholders, retail partners, agencies, and European functional teams.

Lucid Motors is committed to maintaining a safe and trustworthy environment. As such, a background check may be required during the hiring process. This will be performed in line with European data protection laws, and candidates will be informed and asked to provide consent before the check is conducted

Compensation & Benefits

Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.

Equal Opportunity:

At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.

Accessibility:

Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations lucidmotors.com. This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.

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