Sales Engineer (Remote)

Tameson; Saint-Nazaire; À distance; EUR 35 000 - 55 000; Plein temps

Résumé du poste

Une entreprise dynamique et en pleine croissance recherche un ingénieur commercial pour rejoindre son équipe internationale. Dans ce rôle, vous utiliserez vos connaissances techniques pour soutenir et conseiller les clients tout en développant des relations durables. Vous serez responsable d'identifier des améliorations de processus et d'optimiser l'expérience client grâce à des outils logiciels et à l'IA. Ce poste vous permettra de travailler de manière autonome dans un environnement international, où votre contribution sera valorisée. Si vous êtes passionné par le service client et l'amélioration continue, cette opportunité est faite pour vous.

Prestations

Salaire compétitif

Conditions secondaires attractives

Travail à distance

Équipe internationale

Qualifications

• Expérience en assistance technique et en développement de relations clients.
• Capacité à travailler de manière autonome et à distance.

Responsabilités

• Soutenir les clients avec des connaissances techniques et améliorer leur expérience.
• Identifier et proposer des améliorations de processus en utilisant des outils logiciels.

Connaissances

Connaissance technique

Compétences en communication

Orientation client

Amélioration des processus

Formation

Diplôme en éducation technique professionnelle supérieure

Outils

Outils logiciels

IA pour l'optimisation des flux de travail

Description du poste

For this remote role, you must be physically based in timezone GMT+1 to ensure alignment with customer business hours (32-40h per week, Mon-Fri). While you must be fluent in French, please apply in English only.

What we're working on

Tameson is more than just an online store for industrial products. Our goal is to make it as easy as possible to find the best products for your project. We accomplish this through our website, service, and product offerings. We pay a lot of attention to excellent product advice, which is reflected in our high customer reviews, and we are very proud of that. We’re scaling internationally and for this, we’re looking for a remotely based Sales Engineer.

What you will be doing

1. Support customers with your technical knowledge. No prior knowledge of fluid control? No problem – we’ll provide full training.
2. Develop relationships with new customers and retain current customers.
3. Show potential customers why they will benefit from putting their trust in Tameson as their industrial supplier.
4. Proactively identify and propose process improvements by leveraging software tools and AI to optimize workflows and enhance the customer experience.
5. Work closely with our product and marketing team to improve customer experience and impact the evolution of Tameson’s products and services.

Your profile

1. This role is ideal for someone who enjoys engaging with people and assisting them with their questions.
2. You possess a strong understanding and technical knowledge in order to speak confidently to customers and provide them with advice.
3. Your degree in higher professional technical education or previous work experience provides a solid base for this.
4. You take ownership and seek collaboration with colleagues.
5. You have an affinity for ecommerce and are keen on process improvements and automation.
6. You are customer-oriented and are able to find the optimum solution for both customer and Tameson.
7. Fluency in both English and French is required for this position.
8. You’re able to work independently and remotely, and you enjoy working in an international dynamic team.

What we offer

Join a young, fast-growing company on a mission and become part of an international team composed of diverse backgrounds and cultures. There are various directions to grow in because we look primarily at you as a person, and from there at what suits you. Of course, a competitive salary and secondary conditions are part of the deal.

Important: You will join us as an independent contractor. Due to the substantial differences between labor and business laws in each country, the easiest way to hire talent outside of our registered countries is through freelance contracts.