Sales & Customer Service Associate

Massage Envy Franchising, LLC; Mâcon; Sur place; USD 28 000 - 38 000; Plein temps

Résumé du poste

Join a dynamic team at an established wellness franchise dedicated to helping clients feel their best. This role offers a unique opportunity to engage with clients, promote wellness services, and contribute to a supportive community. You will be empowered to deliver exceptional customer service, educate clients about our offerings, and build lasting relationships. With a focus on personal and professional growth, you will enjoy a flexible schedule, competitive pay, and a range of health benefits. If you are passionate about wellness and eager to make a difference, this is the perfect opportunity for you.

Prestations

Competitive Base Pay

Employer-Paid Healthcare

Paid Time Off

Employee Referral Bonus

Flexible Schedule

Free Monthly Massage

40% Off Products

Qualifications

• High school diploma or equivalent with retail or sales experience preferred.
• Excellent people skills and ability to multitask effectively.

Responsabilités

• Provide outstanding customer service and promote wellness services.
• Support clinic flow by scheduling services and addressing inquiries.

Connaissances

Customer Service

Critical Thinking

Math Skills

Computer Skills

Multitasking

People Skills

Formation

High School Diploma or Equivalent

Outils

Scheduling Software

Email Communication Tools

Description du poste

Overview

Where Better Careers Begin! Massage Envy Brandon

Do you have a passion for helping others? At the Massage Envy Brandon franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay with tier commissions and monthly incentives for bonus pay out
• Management development program and LEAD positions available
• Employer-paid healthcare including medical, dental, and vision plan
• Paid time off for full-time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare, or stretch service each month
• 40% off all products

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

Salary

$28,000-$38,000

Job ID

2024-212478