Sales & Customer Operations Intern (Remote-Friendly)

SamBoat; Castres-Gironde; Remote; EUR 8,900 - 13,000; Full time

Benefits offered by this job

Meal vouchers

Team events

Boat trips

Free boat licence

Remote work possibility

Job summary

SamBoat is seeking a Sales & Customer Operations Intern to contribute to commercial and customer operations across the customer journey, working with Sales, Customer Service and Aftersales teams to convert requests into bookings and provide post-payment support for charter bookings.

You will follow up with potential customers by phone and email, prepare commercial proposals, search for boats, contact owners, and support partners. This role offers growth across sales, service and operations.

Qualifications

• Fluent in French and English, plus at least one of Spanish, Italian or German.
• Available for a 6-month internship.
• Studying Business, International Trade, Tourism, Sales or a related field.
• Autonomous, proactive and able to work within a defined framework.
• Strong interpersonal and communication skills.

Responsibilities

• Following up with potential customers by phone and email to understand their needs and support them through the booking process.
• Contributing to sales conversion by following up on customer requests and identifying suitable solutions.
• Preparing commercial proposals for short and medium-term boat rentals.
• Searching for suitable boats according to customer needs, destination, budget and availability.
• Contacting boat owners and charter companies to obtain offers and negotiate commercial conditions.
• Supporting customers after payment, particularly on charter bookings, and helping with their requests before departure.
• Assisting the Customer Service, Sales and Aftersales teams with customer, commercial and operational topics when needed.
• Helping identify and contact potential partners such as supermarkets, caterers, luxury services and other businesses that could complement the boating experience.
• Contributing to other customer or commercial activities depending on the team's needs.

Skills

French & English

Additional language

Education

Student in Business, International Trade, Tourism, or related field

Job description

SamBoat is seeking a Sales & Customer Operations Intern to contribute to commercial and customer operations across the customer journey, working with Sales, Customer Service and Aftersales teams to convert requests into bookings and provide post-payment support for charter bookings.

You will follow up with potential customers by phone and email, prepare commercial proposals, search for boats, contact owners, and support partners. This role offers growth across sales, service and operations.