Sales Coordinator

ZIM Integrated Shipping Services Ltd.; Ventes; Sur place; EUR 30 000 - 45 000; Plein temps

Résumé du poste

Join a leading logistics provider as a Sales Support professional, where you will play an essential role in coordinating administrative tasks and enhancing customer relationships. This position demands strong organizational skills and experience in customer service, particularly within the freight forwarding sector. You will collaborate with cross-functional teams to deliver solutions tailored to diverse customer needs, supporting a holistic customer experience.

Qualifications

• Degree holder with experience in business support or customer service.
• Strong organizational, communication, and interpersonal skills.
• Proficient in Microsoft Office and CRM software.

Responsabilités

• Manage administrative tasks including preparing quotes and proposals.
• Assist with customer communication and relationship management.
• Prepare reports for the Sales team and management.

Connaissances

Organizational skills

Time management

Communication

Interpersonal skills

Formation

Degree holder

DSE or above

Outils

Microsoft Office

CRM software

Description du poste

• Coordinating and managing various administrative tasks, including preparing quotes, proposals, and presentations.
• Assisting with customer communication and relationship management, including responding to inquiries, following up on requests, and providing excellent and timely information regarding services and rates.
• Collaborating with cross-functional teams to ensure the efficient and effective delivery of services
• Prepare reports for Sales team and management.
• Providing administrative support for the sales team in lead generation and follow-up activities.
• Analyze and monitor the Company’s overall customer and sales structure for customer portfolio and sales management. Leading customer evaluation and implementing customer programs and initiatives.
• Ensure effective implementation on all sales initiatives, applications, and systems to achieve company’s objectives.

Requirements

• DSE or above / Degree holder
• Previous experience in a similar business support or customer service, preferably within the freight forwarding or Shipping carrier or logistics industry.
• Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines
• Excellent communication and interpersonal skills, with the ability to interact with customers and colleagues at all levels
• Proficient in using Microsoft Office suite (Word, Excel, PowerPoint) and CRM software.
• Ability to work independently and as part of a team.
• Good command of written and spoken English and Cantonese, with Mandarin language skills being an advantage

Global Sales teams work to fit creative and efficient solutions for ZIM’s customers, varying from huge companies to small businesses, shipping everything from large vehicles to fresh fruit, based on a deep understanding of their unique needs.

Sales work alongside Customer Service and Business Development to create a holistic customer experience.