Sales Associate - Watch & Jewelry (W / M)

DFS Group; Paris; Sur place; EUR 25 000 - 35 000; Plein temps

Résumé du poste

Rejoignez une entreprise leader dans la vente de produits de luxe et évoluez dans un environnement multiculturel. Ce poste de vendeur dans le secteur des montres et bijoux à Paris vous offre l'opportunité de créer des expériences client uniques tout en atteignant des objectifs de vente. Vous serez le premier ambassadeur du magasin, offrant un service personnalisé et chaleureux. Si vous parlez couramment l'anglais et le français et que vous aimez le travail d'équipe, cette position est faite pour vous.

Qualifications

• Fluency in English and French is essential; other languages appreciated.
• Ability to provide a unique customer experience.

Responsabilités

• Advise customers and ensure a high-quality sales experience.
• Work as a team to achieve sales and service goals.
• Maintain a neat appearance and adapt to customer needs.

Connaissances

Service à la clientèle

Vente

Communication en anglais

Communication en français

Adaptabilité

Description du poste

Do you want to join the world leader in the sale of luxury products to international travellers?
Do you like a challenge and want to evolve in a multicultural environment? DFS is for you!

This position as a Sales associate- Watch & Jewelry (W/M) is located in the heart of Paris!

The sales associate is the most important role in the sales area and the quality of the relationship with the customer.
He/She contributes to a customer experience consistent with the positioning of the Store, develops loyalty and the customer relationship while ensuring sales and productivity objectives.

Main Missions

1. Sale
   • Advise customers in the selection and purchase of products.
   • Treat all products, regardless of value, with care and present them to the customer with the highest level of respect.
   • Complete the customer transaction in a professional manner and in a timely manner.
   • Provide the customer with the necessary information.
   • Embody the Sale Ceremony of La Samaritaine.
2. The customer experience
   • Be the first Ambassador of the Store and provide the customer with a unique experience.
   • Maintain a neat appearance at all times.
   • Understand the customer's needs and adapt to their expectations.
   • Provide a warm, personalized and customer-oriented welcome.
   • Respond to customer requests and complaints with courtesy and politeness and refer to the service manager if necessary.
   • Guide the customer in the Store according to his needs (products and services).
3. Team-work
   • Work as a team to achieve sales and service goals.
   • Help each other and go to the customer throughout the store to avoid waiting and promote the customer experience.
4. Other assignments
   • Prepare stocks for inventories and help to carry them out.
   • Apply Store procedures and rules.
   • Stay up to date on product knowledge.

Profile

You wish to evolve in a multicultural environment.
Fluency in English and French are essential.
Another spoken language would be appreciated: Mandarin, Russian, Arabic, Spanish, Portuguese...

Job-related Constraints

• Work on Saturday.
• Standing position.
• Planning with rotating schedules.
• Hourly amplitude from 9:30 a.m. to 8:15 p.m.