Sales Associate, Part-Time - Paris

Reformation; Le Marais; Sur place; EUR 20 000 - 40 000; Temps partiel

Résumé du poste

A retail fashion company in Le Marais seeks a Sales Associate to enhance customer experience and achieve sales goals. Ideal candidates are bilingual in English and French, possess strong interpersonal skills, and can thrive in a fast-paced environment. This position involves engaging customers and maintaining store standards, with a focus on sustainability.

Qualifications

• Experience working with a sales or retail organization.
• Ability to interact effectively with diverse personalities.
• Self-motivated and driven to take on new challenges.

Responsabilités

• Meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Deliver an excellent client experience as a brand ambassador.

Connaissances

Fluent in English

Fluent in French

Strong interpersonal skills

Customer engagement

Ability to work in a fast-paced setting

Description du poste

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.

And starting right now, we want to do all that with you.

No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Associate will execute all efforts required to achieve individual sales goals.

Reporting to the Store Manager, essential responsibilities include but are not limited to:

What You’ll Do:

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience for customers that both surprises and delights them.
• Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.
• Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability.
• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
• Understand the need for consistent inventory accuracy and controls in store.
• Contribute to Loss Prevention in all areas of the business.
• Uphold time and attendance policy.
• Ensure the selling floor reflects the brand and concept standards at all times.
• Share your deep knowledge about our product with genuine enthusiasm.
• Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.
• Help ensure that the store environment is inspiring and our product is easily accessible.
• Understand the core values and culture of Reformation and reflect these in all efforts.
• Maintain and uphold a professional, healthy, and productive work environment.

What you’ll bring:

• Fluent in English and French
• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities
• Driven approach to take on new challenges with the self-motivation for your work and career

Part Time, Hourly

U.S. Standard Demographic Questions

Here at Ref, we put people first. We know that you can't innovate and do cool stuff without having everyone on board. So we work to create a culture where everyone feels like they belong and where everyone is seen, heard, and respected. Your responses to the self-identification questions will be used (in aggregate only) to help us identify areas of improvement in our recruiting process. Your responses will not be associated with your specific application.

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