Sales Associate

Michael Kors; Serris; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A luxury fashion brand in Île-de-France seeks a Sales Associate to enhance customer relationships and maximize sales. The ideal candidate has over 2 years of retail experience, preferably in luxury, and excels in communication and customer service. Responsibilities include maintaining store standards, capturing customer data, and ensuring compliance with policies. Join a dynamic team that values diversity and inclusivity.

Qualifications

• 2+ years' experience in retail, luxury experience preferred.
• Computer skills required for retail software and basic MS Office.
• Ability to thrive in a fast-paced environment.

Responsabilités

• Maximize sales opportunities and maintain store standards.
• Capture customer data for long-term relationships.
• Ensure compliance with operational policies.

Connaissances

Retail sales experience

Customer service skills

Communication skills

Sales skills

Outils

Retail sales system

Word

Excel

Description du poste

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The Sales Associate will join our team reporting to the Store Manager. You will build relationship with customers and maximize sales opportunity, whilst maintaining store standards in terms of image, product and operations, and delivering the Versace customer experience.

Business Development & Client Management

• Partner with management team to strategically achieve sales targets
• Strive to always increase brand and product knowledge
• Master selling skills to satisfy customer needs
• Take action to maximize the sales opportunity on all categories
• Embrace and promote our Retail Excellence Program with both clients and staff
• Build strong partnerships with clients, peers, and managementthrough effective communication
• Ensure superlative customer service standards, to meet customer expectations
• Act as brand ambassador to build relationships with new customers and VIP clientele
• Deliver the ultimate Versace experience to increase customer loyalty
• Drive results through delivering an elevated customer experience both during and after sale service

CRM

• Capture customer data all the time
• Proactively take possible actions to maintain a long-term relationship with customers
• Participate in the organization of In-store & Promotional events
• Implement and manage the boutique’s community outreach program to maintain active social relationships with clients

Operations

• Ensure the stock and the backroom are effectively managed and operational duties are met (goods receiving, transferring, stock take, stock arrangement, reporting etc.)
• Remain in compliance with operational and company policies and procedures
• Ensure store presentation and visual merchandising standards are maintained according to company directives and participate to VM set-up

YOU’LL NEED TO HAVE

• 2 + years’ experience in retail – luxury experience preferred
• Computer skills to include operation of retail sales system, Word, Excel and email

WE’D LOVE TO SEE

• An entrepreneur with the ability to drive results
• Well connected with a strong ability to engage
• Elevated customer service skills; a true fashion expert with a passion for sales
• Exceptional verbal and written communication skills
• A positive, outgoing, high-energy personality able to thrive within a high paced environment

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At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences .Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

About Us

The Versace lifestyle includes women’s, men’s, and children’s ready-to-wear, shoes, bags and accessories, Atelier Versace haute couture, eyewear, fragrances, watches, Palazzo Versace hotels and Versace Home homeware. Versace distributes its products through a worldwide distribution network, which includes boutiques in some of the world’s most fashionable cities, its e-commerce sites, as well as through the most prestigious department and specialty stores worldwide.

Versace is led by Emmanuel Gintzburger as CEO and the design team is under the leadership of the Chief Creative Officer, Dario Vitale. Donatella Versace remains the Chief Brand Ambassador for Versace since April 1st, 2025.

**US Applicants Only**

For a copy of the Capri HR Privacy Policy for applicants, employees, and non-employee workers, please click here .