Sales Associate

Michael Kors; Paris; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A luxury fashion retailer in Paris is seeking a Sales Associate to join their team. The successful candidate will be responsible for building relationships with customers, maximizing sales opportunities, and maintaining high standards in store presentation and operations. Ideal applicants have 2+ years of retail experience, preferably in luxury settings, and exceptional communication skills. Join this dynamic team to deliver a top-tier customer experience.

Qualifications

• 2+ years of experience in retail, preferably luxury.
• Strong ability to engage customers and drive sales.
• Exceptional verbal and written communication skills.

Responsabilités

• Build relationships with customers to maximize sales.
• Ensure compliance with store presentation and operations.
• Capture customer data to maintain long-term relationships.

Connaissances

Customer relationship management

Sales maximization

Luxury retail experience

Exceptional communication skills

Outils

Retail sales system

Microsoft Excel

Microsoft Word

Description du poste

GV-VERSACE Paris Montaigne**WHAT YOU WILL DO**The Sales Associate will join our team reporting to the Store Manager. You will build relationship with customers and maximize sales opportunity, whilst maintaining store standards in terms of image, product and operations, and delivering the Versace customer experience.**Business Development & Client Management*** Partner with management team to strategically achieve sales targets* Strive to always increase brand and product knowledge* Master selling skills to satisfy customer needs* Take action to maximize the sales opportunity on all categories* Embrace and promote our Retail Excellence Program with both clients and staff* Build strong partnerships with clients, peers, and management through effective communication* Ensure superlative customer service standards, to meet customer expectations* Act as brand ambassador to build relationships with new customers and VIP clientele* Deliver the ultimate Versace experience to increase customer loyaltyDrive results through delivering an elevated customer experience both during and after sale service**CRM*** Capture customer data all the time* Proactively take possible actions to maintain a long-term relationship with customers* Participate in the organization of In-store & Promotional events* Implement and manage the boutique’s community outreach program to maintain active social relationships with clients**Operations*** Ensure the stock and the backroom are effectively managed and operational duties are met (goods receiving, transferring, stock take, stock arrangement, reporting etc.)* Remain in compliance with operational and company policies and procedures* Ensure store presentation and visual merchandising standards are maintained according to company directives and participate to VM set-up**YOU’LL NEED TO HAVE*** 2 + years’ experience in retail – luxury experience preferred* Computer skills to include operation of retail sales system, Word, Excel and email**WE’D LOVE TO SEE*** An entrepreneur with the ability to drive results* Well connected with a strong ability to engage* Elevated customer service skills; a true fashion expert with a passion for sales* Exceptional verbal and written communication skills* A positive, outgoing, high-energy personality able to thrive within a high paced environment—Versace is an equal employment opportunity employer. Versace’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Versace also prohibits harassment of applicants and employees based on any of these protected categories.