Sales Associate

GUESS?, Inc.; Notre-Dame-d'Estrées; Sur place; EUR 20 000 - 40 000; Temps partiel

Résumé du poste

A leading fashion retailer is seeking a Sales Associate in Notre-Dame-d'Estrées, France. The role involves customer engagement, maintaining store standards, and operational duties. Ideal candidates have excellent customer service skills, prior retail experience, and a flexible schedule. You will be part of a dynamic team focused on delivering a positive shopping experience.

Qualifications

• Previous retail experience preferred.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Ability to perform heavy lifting in excess of 30 pounds.

Responsabilités

• Greet customers immediately upon entering the store.
• Provide efficient service at the cash wrap.
• Maintain a sparkling clean and organized environment.

Connaissances

Customer Service Skills

Excellent communication

Team Player

Retail Experience

Description du poste

Overview

The Sales Associate is responsible for sales generation and delivering a positive customer experience. The Sales Associate will also handle a variety of operational duties as assigned by the store management team (e.g., housekeeping duties, visual presentation standards, etc.).

Reports To: Store Management

Essential Functions

Customer Experience

• Greeting Customers: Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.
• First Impressions: Create a positive first impression for the customer through an energetic attitude and adherence to dress code.
• Store Standards: Maintain a sparkling clean and organized environment by adhering to store standards and cleanliness.
• Product Information: Provide customers with current relevant information about the product.
• Fitting Room Service: Provide quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale.
• Cash Wrap Efficiency: Provide efficient service at the cash wrap, offer Gift Cards, maintain cash wrap cleanliness, and capture customer information in the database.
• Customer Appreciation: Sincerely thank all customers for shopping at GUESS as they exit the store.

Cooperation & Dependability

• Task Completion: Satisfactorily complete all duties as assigned by management.
• Punctuality: Be punctual and adhere to the designated work schedule.
• Teamwork: Be flexible and work well with peers and management to accomplish duties.
• Policy Adherence: Follow GUESS Policies and Procedures 100%.
• Housekeeping: Perform housekeeping duties as required.

Personal Performance

• Sales Goals: Meet or exceed the Sales per Hour (SPH) result as assigned by management.

Miscellaneous Responsibilities

• Meetings and Functions: Participate in and attend all store meetings and other related functions.
• Positive Attitude: Represent a positive attitude toward the merchandise and the company.
• Inventory Participation: Participate in all inventories.
• Additional Duties: Assume and complete other duties as assigned by store management.
• Physical Requirements: Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts.

Job Requirements

• Customer Service Skills: Excellent communication and customer service skills.
• Retail Experience: Previous retail experience preferred.
• Team Player: Ability to work well in a team-oriented environment.
• Flexible Schedule: Ability to work flexible hours, including evenings, weekends, and holidays.
• Physical Stamina: Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis.

Brand

Brand: GUESS Factory

Store

3975

Store Address

19001 Chemin Notre Dame, Unit 224 - Mirabel, QC J7J0T1