Sales Associate

GUESS?, Inc.; Laval-le-Prieuré; Sur place; EUR 18 000 - 26 000; Plein temps

Résumé du poste

Une entreprise dynamique recherche un Associé de Vente pour offrir une expérience client exceptionnelle. Dans ce rôle, vous serez responsable de la génération des ventes et de l'entretien de normes opérationnelles élevées. Vous accueillerez les clients avec un sourire, fournirez des informations sur les produits et travaillerez en étroite collaboration avec l'équipe de gestion pour garantir un service de qualité. Si vous aimez le contact avec les clients et que vous souhaitez contribuer à une ambiance positive dans le magasin, cette opportunité est faite pour vous. Rejoignez une équipe passionnée et participez à la réussite d'une marque renommée.

Qualifications

• Excellentes compétences en communication et en service à la clientèle.
• Capacité à travailler dans un environnement orienté vers l'équipe.

Responsabilités

• Gérer l'expérience client en offrant un service accueillant et efficace.
• Maintenir un environnement de magasin propre et organisé.
• Atteindre ou dépasser les objectifs de vente fixés par la direction.

Connaissances

Compétences en service à la clientèle

Expérience en vente au détail

Travail en équipe

Flexibilité horaire

Endurance physique

Description du poste

Position Overview

Job Description

The Sales Associate is responsible for sales generation and delivering a positive customer experience. The Sales Associate will also handle a variety of operational duties as assigned by the store management team (e.g., housekeeping duties, visual presentation standards, etc.).

Reports To: Store Management

Essential Functions

Customer Experience

• Greeting Customers: Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.
• First Impressions: Create a positive first impression for the customer through an energetic attitude and adherence to dress code.
• Store Standards: Maintain a sparkling clean and organized environment by adhering to store standards and cleanliness.
• Product Information: Provide customers with current relevant information about the product.
• Fitting Room Service: Provide quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale.
• Cash Wrap Efficiency: Provide efficient service at the cash wrap, offer Gift Cards, maintain cash wrap cleanliness, and capture customer information in the database.
• Customer Appreciation: Sincerely thank all customers for shopping at GUESS as they exit the store.

Cooperation & Dependability

• Task Completion: Satisfactorily complete all duties as assigned by management.
• Punctuality: Be punctual and adhere to the designated work schedule.
• Teamwork: Be flexible and work well with peers and management to accomplish duties.
• Policy Adherence: Follow GUESS Policies and Procedures 100%.
• Housekeeping: Perform housekeeping duties as required.

Personal Performance

• Sales Goals: Meet or exceed the Sales per Hour (SPH) result as assigned by management.

Miscellaneous Responsibilities

• Meetings and Functions: Participate in and attend all store meetings and other related functions.
• Positive Attitude: Represent a positive attitude toward the merchandise and the company.
• Inventory Participation: Participate in all inventories.
• Additional Duties: Assume and complete other duties as assigned by store management.
• Physical Requirements: Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts.

Job Requirements

• Customer Service Skills: Excellent communication and customer service skills.
• Retail Experience: Previous retail experience preferred.
• Team Player: Ability to work well in a team-oriented environment.
• Flexible Schedule: Ability to work flexible hours, including evenings, weekends, and holidays.
• Physical Stamina: Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis.

Brand: GUESS

Store: 5964

Store Address: 3003 Boul Le Carrefour, L23a - Laval, QC H7T1C8